Food Amazing - Let down by the service - Marco Pierre White Steakhouse, Bar & Grill Birmingham - Buy Reservations
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Birmingham's Best Restaurants that are most frequently booked by customers of Marco Pierre White Steakhouse, Bar & Grill Birmingham
Ranked #19 in Birmingham's Best Restaurants.
😒 3/5 - Food Amazing - Let down by the service
By 👻 @Ashleigh W, 07/26/2022 3:00 am
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Service was terrible. Our drinks arrived before our food - 45 minutes after we had ordered them. It then took almost an hour for someone to come and take our plates after eating before we could order dessert. The desserts were brought out and one of them was incorrect meaning my partner had almost finished his by the time the correct one arrived. We then asked for the bill and it came 3 times by 3 separate waiters. We then waited another 15 minutes for our change before we could leave. The restaurant was extremely hot and several people around us were using their menu’s as fans - despite several people asking if they air con could be put on, nothing changed. One of the waiter’s shirts was visibly wet with sweat from the heat. No complaints regarding the food, it was amazing. Steak was perfectly cooked and dessert was lovely.
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