The resort is lovely however the Restaurants are terrible, - Margaritaville Resort Times Square New York - Trade Reservations
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🤮 1/5 - The resort is lovely however the Restaurants are terrible,
By 👻 @Stacey F., 12/18/2022 3:00 am
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The resort is lovely however the Restaurants are terrible, we sat when we arrived as our room was not ready yet because the house keepers had not cleaned it yet, so we went to have lunch in Margaritaville and it took us over an hour to be served, we assumed it was just because it was busy ,This evening we ordered room service at 8:30 it is after 10:00 and we have not received it we have called several times and have failed to reach anyone who knows anything that can help us get our order to our room . We have been sent to answering machine , we have been hung up on , we have been told they don't know if our order is coming, all really bad customer service!! They need to step up their game the food is outrageously priced and the actual service is terrible.Had we known the room service was incapable we would have ordered DoorDash Very disappointing!
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