Standard has dropped; disappointing lunch - Min Jiang Singapore - Buy Reservations
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🤮 1/5 - Standard has dropped; disappointing lunch
By 👻 @Carly_CY, 11/27/2021 3:00 am
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Minjiang at Goodwood has been a stalwart favourite of my family for years, but the experience at the last couple of visits has been somewhat disappointing. To be fair, we had ignored it before and considered those as perhaps "once off" incidents, but this most recent experience really takes the cake. When we arrived, there was nobody at the reception for nearly 10 minutes. The wait staff could see that a line was starting to form at the reception, but none of them acknowledged the presence of the waiting guests. Finally someone arrived to confirm the reservation, and subsequently left us waiting again for another 5-10 minutes. It would have been nice to at least even be informed that we needed to wait for the table, rather than leave us out cold. When we were led to the table, I was called by my first name, not a formal address with the surname, which was really not professional. If we were off to a bad start, the food certainly did not redeem the rest of the experience. The first couple of dimsum dishes in the bamboo holder actually arrived cold, and we had to send them back. The rest of the food was ok but not great. When the dishes came, the wait staff did not state what each dish was; just plonked them on the table and walked away. The restaurant appeared short-handed, nobody was free to help pour the tea and we helped ourselves throughout most of the lunch. For dessert, we tried the christmas durian combo, which was nice except that it was rather frozen when it was served and we could barely cut the cakes with a knife, let alone a fork. There are definitely other Chinese restaurants that I can count on to always serve piping hot food and provide much better service and overall experience. For a brand name like Minjiang, it can definitely do much better.
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