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NOBU Tokyo Minato City Reviews from The Last Year
Disappointing experience and customer service at Nobu Tokyo
I was initially impressed with Nobu Tokyo during my last visit 7 years ago, but my recent experience has left me thoroughly disappointed. Despite my previous positive encounter, my recent planned visit with a group of 10 turned out to be a complete disaster even prior to attending. Upon booking, we were asked to pre-order our meals to expedite the process since its a big number of people. Fair enough, I thought, wanting to accommodate the restaurant’s request. However, my plans took an unexpected turn when I fell ill on the same day of our reservation. Sensing that I wouldn’t be able to make it, I promptly called to cancel one person from our group (myself), a full four hours before our scheduled time. To my shock and dismay, Nobu Tokyo proceeded to charge me the full amount for the canceled meal, totaling a whopping 19,300 yen. Their explanation? They claimed that since the food had already been prepared, it would go to waste if not served, hence the charge. This excuse left me utterly perplexed and dissatisfied. Are they suggesting that they serve pre-made food, reheated and possibly not fresh? Or is this simply a ploy to justify borderline extortion by charging for a meal that was never consumed? The lack of flexibility and understanding in this situation is truly disappointing. While I had initially enjoyed my previous experience at Nobu Tokyo, this recent encounter has left a sour taste in my mouth. I expected better from a restaurant of such repute and will certainly think twice before considering another visit.
Not the best meal in Tokyo!
After 8 days of fabulous Japanese food, NOBU Tokyo was our worst dinner. Food felt over spiced and the freshness of ingredients did not come through. My introduction to Japanese food was NOBU but now after having authentic fresh Japanese live prepped meals NOBU Tokyo just didn’t do it for me!
A wonderful food experience!
Brilliant food and service! The seafood was wonderful and the accompanying sake absolutely delicious! The coconut sorbet was beautifully presented and a delicious dessert!
Waste of time
Don’t bother. Have visited Nobu in the US, Dubai, Singapore, London. This is by far the worst. Understaffed. Items not available, upsold different dishes which were undercooked. Wagyu skewers were inedible. Creme Brulee was made by someone who had never tasted a real creme brulee. Nigiri was good quality. Tacos were fine. Wagyu Tenderloin was just OK. Never at one point did everyone in our group have a plate in front of them at the same time. Strong tourist trap vibe. Did mention all this to a manager. Got a full bill and weak response. Waste of money and time. For some reason when you pay with credit card they take the card away, run it, ask for the pin and leave again with card. Never seen that method since the 80’s. If card data shows up stolen I guess I know who did it. LOL.
Minato City's Best Restaurants that are most frequently booked by customers of NOBU Tokyo Minato City
Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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