Great food, disappointing service - Nougatine at Jean-Georges New York - Buy Reservations
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π 3/5 - Great food, disappointing service
By π» @Gust75, 04/23/2022 3:00 am
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Not a great experience, a bit disappointing. I booked for 5 through Resy 2 weeks in advance, confirming with my credit card details. 2 days before I was asked to fill an additional module and provide again my card details,because 5 is a "group" according to their policy. Being travelling I could not print and scan, so I had to go personally to confirm. They did not care even if I was in Trump hotel (same building, common entrance). The evening of the dinner, we had a small round table for 5 that would have been hardly ok for 3. Groups of 4 were in bigger tables than us. The service was smooth, even surprisingly fast, until before the main course; then it was incredibly stuck for almost one hour with no food, and another 30 min for dessert. It took us from 8.45 to 12.00 to complete our dinner! No discount was offered, just one dessert that we did not order. Bill was clearly in line with the super high standard of the restaurant (way more than 150 p.p.) Food was impeccable, great quality, great cooking, top standard. According to our personal taste, a bit too spicy and too "Asian" in some flavours, but it's really only personal preference.
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