I've never encountered a restaurant with such an insane - O Ya Boston - Buy Reservations
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🤢 2/5 - I've never encountered a restaurant with such an insane
By 👻 @Serena K., 12/30/2023 3:00 am
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I've never encountered a restaurant with such an insane reservation policy. You are required to pay for the entire meal during booking, including a mandatory 20% tip. If you are ill or have an emergency they will not refund or let you reschedule no matter how far in advance you give notice. They won't even refund the TIP. Yes you're tipping a waiter for a meal you never ate. Their website equates the reservation with an "experience" like getting a concert ticket - calm down O Ya, you're a restaurant not Taylor Swift. The person at the table next to us was visibly ill and coughing. Clearly health and safety isn't a priority here - nor is customer service. The food is good but nothing outstanding and the portions of sashimi and sushi are offensively small - think tiny slivers of fish in sauce and miniature sushi. There are several upcharge options littered through the menu. The foie gras, toro, and sea urchin were stand out dishes - but as for the rest they rely heavily on torched and smoked flavors, truffle and shisho. I don't think I got the chance to truly enjoy the flavors of the sashimi itself. Worse, for a sushi place this hyped and expensive, what I really looked forward to was a variety of raw fish options that one would not find at a typical Japanese restaurant. It just wasn't all that special, and the selection minimal. The restaurant is very small and the tables are just a few inches apart from one another. The decor is upscale but most of the diners were in casual wear so I wouldn't say the vibes were fancy or anything. We actually felt a little overdressed. The person next to us was visibly ill - I don't blame them for coming anyway because of the unforgiving reservation policy. Another person pulled out a mask. The service was friendly, very chatty, but slow at times. The entire omakase took 2.5 hours. Most of the time was spent waiting for the next tiny bite and there weren't any apologies or stop-gap dishes to make up for the delays. At one point we waited 30 minutes for the next course. Overall this is an overpriced restaurant that has little respect for its customers who booking two months in advance may have to reschedule a weeknight dinner. If you're looking for a high end Japanese dining "experience" there are way better options in Boston.
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