Horrible experience - Ocean Prime Tampa - Buy Reservations
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🤮 1/5 - Horrible experience
By 👻 @scott h, 12/14/2023 3:00 am
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We pre-ordered our meals for 8 people two weeks prior to our event. When we arrived, we switched two name tags and the server acted as though this was a significant event to the point of chastising us for doing so. It took us over an hour to receive our meals and one of the meals was wrong (which took another 15 minutes to receive). Our primary server was condescending and borderline rude. When we approached other staff for assistance, they were also dismissive and unhelpful. I've eaten at Ocean Prime several times and never experienced a poorer level of service. I won't go back and will dissuade friends from eating there. Not sure what was going on but the wait staff did not meet the standard one would expect with this "quality" of restaurant. Won't go back based on this experience.
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