Pal Campo in Orlando, Florida (Puerto Rican Cuisine) - Pal Campo Restaurant Orlando - Buy Reservations
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🤢 2/5 - Pal Campo in Orlando, Florida (Puerto Rican Cuisine)
By 👻 @Go28853561731, 09/21/2023 3:00 am
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Pal Campo was recommended so my husband and I went for lunch. The place is big. The waitresses are dressed in Puerto Rican traditional dresses. After we were seated the waitress took a while to come back and take our order as was the delivery of the food. The restaurant was not crowded but it seemed they were short staff. The waitress never came back to check if we wanted or needed anything else like hot sauce, etc. and to check if wanted dessert. The hand held device they were using for payment was not working well she told us. The place as big as it was should have been roped off and opened up if the place got crowded. There was enough space to leave tables in between so guest would feel comfortable since Covid is still a threat. The service was poor and the ambiance was cold and unfriendly (the waitresses didn't seem to be engaged in their job) and our waitress didn't make an effort to wait on us. The impression and attitude they gave out was one of disengagement. The pastelillos under appetizers were very good. My husband ordered Chicharon de Pollo and he said the entree was okay. I had chicken a la planilla with tostones rice and beans. The chicken was a little hard-probably overcooked. Overall we were disappointed in the service. First impression is key in having customers come back. From a 1-10 I rate Pal Campo a 3.
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