Ok so when it comes to Panda Express there are good ones - Panda Express 8126 San Pedro Dr NE, Albuquerque, NM 87113 Albuquerque - Buy Reservations
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🤮 1/5 - Ok so when it comes to Panda Express there are good ones
By 👻 @Ray R., 12/03/2022 3:00 am
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Ok so when it comes to Panda Express there are good ones and there are bad ones, this one is by far the worst Panda Express I have been to. I decided to go to the drive-through because we decided to take it home after a day on the go. I started my order and was told that there were at least 3 items they were out of which were their Ragoons, Beef Angus, and a chicken dish. This was interesting because it was only 6 pm which is usually the peak of a dinner rush. I ordered 2 plates and a kid's meal along with 2 orders of spring rolls. When I got to the window and paid, the drive-through person said that they only had 1 order of spring rolls and it would be another 7min if I wanted to wait, I said no thank you and asked for a refund on the spring rolls, whiched seemed to confuse him because he stated that they don't do refunds. I asked to talk to the manager and a person who acted like one decided to pull $1.50 cash from the till and told the drive-through person to give it to me. This was interesting because I paid with my card and then I also asked if the spring rolls were $2.00 and he said no that they were $1.50 which was a lie. I also asked for a receipt to which he replied that he can't because they were out of receipt paper. So with that and our order, we decided to drive around the front and my wife went inside to talk to the manager who was able to provide a number for us to call and at least the receipt number and that was it. Once we got home to enjoy our meal it was also wrong. So be careful at this particular Panda Express their customer service is poor at best and needs to be restructured. I am speaking from experience as I do work in the food industry.
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