Horrible experience - PAROS Toronto - Buy Reservations
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🤮 1/5 - Horrible experience
By 👻 @Daniela, 06/09/2020 3:00 am
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Awful experience here today. My husband and I order from here A LOT, and I’m disgusted by the experience today. First of all when we placed our order they said be back in 10-15 minutes. Naturally we went to go buy something and came back 15 minutes later. While inside we waited patiently until my husband kindly asked if the food was ready to which a male employee dismissed my husband “ 10 more minutes” as if my husband couldn’t ask that question or if it was wrong to even bother him. The tone in his voice was beyond disrespectful. Clearly 0 customer service training... and I think he’s the owner. He could have kindly said “ oh sorry sir for the wait it will be 10 more minutes “ ( keep in mind my husband has been in this restaurant many many times so they recognize him). We then walked home with our food to which 3/4 of our order was wrong. So when my husband went back and said the order was wrong things got escalated and so my husband asked for his money back, the employee took the food and SLAMMED it into the garbage and began yelling saying “ f***your buisness, f**k your money” .... and then when he was giving back my husband his money he dropped the money in the garbage....Also 4 other employees behind the counter were ready to jump over the counter and we’re screaming in my husbands face. This is not acceptable. In any form. It’s disgusting. Here’s to say we will never buy from here again and honestly I suggest none of you do unless you want employees trying to fight you because you came back to get garlic sauce.
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