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San Diego's Best Hotels that are most frequently booked by customers of Pendry San Diego
Pendry San Diego Tripadvisor Reviews
Latest Reviews On Tripadvisor
29 Reviews
0 Replys |
Wonderful Experience
The hotel is wonderful. The room felt luxurious, modern and very clean. The bathrobe was so soft, I wanted to take one home but I did not have room in my luggage. The gym was fully stocked, clean and had a diverse amount of equipment. The pool was spectacular with ample seating. The fireplace in the lobby was so welcoming. The bar is a very happening place. I enjoyed my stay.
Be the first to ReplyDaughter’s 18th (debut)
We chose to have a debut party at the pool house (2 cabanas and pool-suite). The goal was to have it fun with the view and nut a typical wall to wall debut party. It was a success!!! All staff were very accommodating, respectful and excellent service. Place is so clean and the pool view is amazing. We had a blast!!!
Be the first to ReplyGreat experience hosting event
My organization hosted a Gala recently at Pendry San Diego and everything was top notch! I would highly recommend choosing the hotel for your next event! Our guests were blown away by the atmosphere, food and service. And of course the location in the heart of the Gaslamp is incredible. Thank you Pendry!
Be the first to ReplyIncredible people and amenities
The people at this hotel were so kind and friendly. Nathan went above and beyond to make our experience comfortable. He let us know about amenities, like a crib, microwave, and sound machine!, that were available to us that made our stay so enjoyable.
Be the first to ReplyElegant and comfortable!
Beautiful place with amazing staff! We stayed for the first time at Pendry, it was for my birthday. We had a corner room with amazing view of the city! We were impressed and felt welcome! We’ll definitely try other locations now! Elegant designs throughout the building, multiple options to dine, located centrally downtown with access to many other places to enjoy.
Be the first to ReplyDishonest and Bad Attitude.
I was overcharge for valet parking and EV charging even though I didn't use them. I asked them to remove the charge from the folio. Once they removed it I paid and left. Then they charged me after I left without any notice or emails. I randomly saw the charges when I was checking my CC account online.
Be the first to ReplyOutstanding Hotel
I stay at the Pendry SD whenever possible, probably 5 stays over the past decade. What a lovely spot. Fantastic rooms, nice bar, lovely pool, perfect location. That's how I like to dial it. Look forward to returning.
Be the first to ReplyGreedy hotel
After staying out in Coronado or La Jolla on previous visits to San Diego, we decided to stay right in the city for this trip and selected the Pendry in preference to the Hyatt/Hilton/Marriott options. We booked a corner view room adding a specific request that we be allocated a room away from any noise sources. It was the noise, and the Pendry’s handling of it, that tainted our stay. At check-in there was mention we might encounter some noise on that side of the hotel. Sure enough as early as 6pm the noise from the street was cranking up and we called down with our concerns about being able to sleep. We were told all the corner view rooms were on that side. I reiterated our request for a quiet room and the fact we’d flagged it when booking. It became clear that the hotel should have advised us against a corner view room when we booked, so we could have selected a different room type (or hotel …) We began to feel we were being blamed for booking a corner view room! We were told the hotel was full and they couldn’t offer any other room, so we said we’d have to check out. Then we were told if we checked out we’d be liable for the full cost of our six night stay. A disagreement ensued as the hotel could and should have done more, both when we booked and at this point. Then we were offered the opportunity to see a suite which would cost us nearly double with no break on the extra, or a potentially quieter room for the following night, which we couldn’t see. We were not happy. We’ve visited 40 countries all over the world over many years and never been threatened with such draconian nonsense. Thankfully the staff member came after about ten minutes and took us to the equivalent room on the quieter side of the hotel, saying they’d done some checking and could move us straight away. We went with that option and the room had a vista of the bay across the rooftops which was nice. And it was quieter - we were woken up one night, but just that once. The rooms have a glass box containing the shower actually IN the bedroom. The glass does reflect light giving a feeling of space although the room is small and the bathroom is very tight. We’ve not encountered such cheap, thin toilet paper for years. The furnishings make no sense - an 8’ desk with a heavy almost immovable chair, yet nowhere for two to eat, e.g. for breakfast; a large rather tacky dresser housing a fridge full of revenue generating drink options with more on top. We never use a mini bar and would have preferred the space. The hotel has delusions of grandeur and charges accordingly. We weren’t impressed to be charged $5.50 a cup for basic brown liquid branded as coffee with our $80 breakfast, so had breakfast elsewhere the rest of our stay. In fact we made a point of dining elsewhere rather than patronizing the hotels offerings. On the last day we asked for a 1.5 hour extension on check-out and were told that could be done for $100. On escalating that, we were granted an hour free, but nickel and diming on the first AND last day isn’t good. The pool area is very cramped with far too many "Reserved" signs, which went unused for the entirety of our stay with guests squeezed on top of each other on the "allowed" sunbeds. With some exceptions, the staff are pretty up themselves - the culture in’t right and they seem trained to hide behind policy, rather than help, so we rarely felt like valued guests and the experience overall was disappointing. The exceptions are Devonte, who had to handle the ridiculous money-grabbing cancellation policy and did solve the room issue on day 1, Roman, Vito, Chris and all the delightful housekeeping crew - our thanks to them.
Be the first to ReplyDisappointed
claustrophobic sized room with terrible view of a rooftop that was scattered with gross debris. Was told ( after spending over 500$ on the room ) i’d have to pay for an upgrade to move. Save your money book elsewhere. Definitely not worthy of 5 stars.
Be the first to ReplyNice hotel with some quirks
Mostly a great experience. Check in was the biggest issue, room wasn’t available until after 5pm. The shower smelled pretty awful, it had a harsh sulfur smell. The staff was nice and courteous. The amenities were perfect
Be the first to ReplySuperb Stay
We just left after staying a night at the Pendry and can’t say enough about this hotel. We came in for a concert and wanted something within walking distance to Petco Park. Upon arrival at the hotel, they offered valet parking for $55 which was a bargain given parking nearby for the concert. The front desk staff was able to get us into our room early and the room itself was absolutely beautiful! The bed was super comfortable and the shower was amazing. We ordered room service after our concert and it was excellent (burger and club sandwich). The cost is within range of what we’d expect to pay for a hotel as close to Petco Park/the Convention center and we would definitely stay here again. A++++!
Be the first to ReplyA gem in the gas lamp district!!
A Dazzler in the gas lamp district !! Laid back elegance, perfect location, fabulous room, fabulous breakfast. Staff is 100% professional yet friendly and always gracious. Cathy (the concierge) was simply amazing. If you want pampering this is the place. Do not miss this one !
Be the first to ReplyFlora Martinez 5 star front desk agent!
Flora is an amazing concierge hotel representative. She is beyond professional, accommodating, empathic and goes beyond measure to deliver guests needs. She went out of her way to take time and book me a different room, because she knew it was my anniversary, she, unlike many other Hotel Gas representatives would not have done it the way she did. I will definitely come back to this hotel only because of her and she is a stand out representative. Thank you so much for this incredible experience. She deserves to be noticed.
Be the first to ReplyGreat stay with friendly staff
This is a great hotel in a fantastic location. The staff were amazingly friendly and always greeted me with a smile and a hello. The Valet service was great as well and the gentlemen serving us in this capacity made the experience easy and accessible. I would recommend the hotel to anyone traveling to San Diego.
Be the first to ReplyWonderful hotel and staff
We booked through AmEx Travel for a 3 night stay and greatly appreciated the bonus amenities. Our upgraded 11th floor room was very spacious and luxurious. Thanks to the housekeeping and evening turndown staff for the special touches and certainly enjoyed the macaroons. Breakfast in the Provisional was exceptional especially the omelets and the blueberry pancakes. Juan was absolutely a delight as our server. Coffee near the restaurant was complimentary until 10:00. The hotel was within easy walking distance to many restaurants. I don’t recall every being in a hotel no matter the price where every staff member greeted us with a big smile, and asked how we were doing etc. until we stayed here! Exceptional hotel in all areas!
Be the first to ReplyGreat Design, Great Food - the BEST Staff!
My husband and I stayed last week in downtown SD and I was very happy with our hotel selection from the moment we pulled into the curb! The hotel had great design, great food, the rooms were nice sized for a downtown hotel, super cool shower integration! And the bed and linens were a slice of heaven - the robe too! We brought our own wine that didn't fit in the honor bar so they brought up another small refrigerator - nice! Had brunch each morning at the Provisional with lots of locals - knew it had to be good! The concierge was the only miss - I had called for reservation help one evening (weeknight) and no one was available, but I found Cucina Urbana in Little Italy -perfect! The other issue was I had asked about shopping in upscale boutiques and the gentleman only knew about LaJolla and Fashion Valley Mall - chock full of luxury brands but not what I was looking for. Again, I found my own great shopping - Solona Beach (albeit 25 min North but on the way to LaJolla.) It was perfect - outdoor shopping district, upscale furniture and clothing/jewelry boutiques. Saving the BEST for last - and don't tell my husband - I left my jewelry in the hotel room nightstand drawer and didn't figure it out until we were long gone to La Quinta. I called the hotel and they connected me with Tom in Security. He was patient and kind, his team had the inventory (I had alot of jewelry) and connected me to the 3rd party site who FedEx'd the package (signature required of course!). I received my package today and everything was there. Kudos to the hotel house cleaning staff for being so thorough and so honest! And big shout out to Tom and Andrew in Security for their follow up - ensuring all went well! Highly recommend Pendry!
Be the first to ReplySan Diego Staycation
Everything is as you would expect, friendly staff, clean installations and surprisingly there is no noise from the streets. Would visit again. FYI provisional kitchen breakfast requires to join a wait list.
Be the first to ReplyGaslamp Luxury
Our stay at Pendry San Diego was great. From the moment we arrived you truly got the 5-star experience, from the valet and bell-hop seamlessly whisking away our bags to early check-in (we arrived around 11 AM and a room was ready for us). The service was excellent. Our room was compact but nicely furnished and I loved their toiletry products (I even considered buying the shampoo and conditioner to use at home!)
Be the first to ReplyMost stylish hotel in San Diego
Awesome hotel! Love the style, feel of the hotel. Food & cocktails are also great - highly recommend the cocktails at 5th and rose, and the breakfast at provisional. Not sure if they still have the ostrich egg but it was awesome and delicious.
Be the first to ReplyBeautiful stay, perfect location
We stayed for the weekend. Everything was very convenient and fast during our stay. Beautiful venues at the hotel. The room was very clean and had very attentive service. It was close to everywhere we went to in Gaslamp. Highly recommend.
Be the first to ReplyWow
My recent trip to Pendry San Diego was fantastic. Our experience started off with a bang when front desk agent Hilary took the time to make sure we had everything we needed. Her professionalism and kindness did not go unnoticed. The facilities were fantastic, I could of stayed pool side all day! Beyond how gorgeous the property is, Pendry San Diego has some incredible associates. 10 out of 10 would recommend. My family and I can't wait to return.
Be the first to ReplyBrendel IS AMAZING
Such a cool guy, very helpful, and was great bonding with him. Was with me every step of the way and considerate. Appreciate everything you all do especially with his kind of attitude and keep up the incredible work!
Be the first to ReplyGet some things right and some really wrong
Nice hotel, nice room, great facilities, some great staff, overall a lot to like. Let’s itself down with needlessly greedy minibar policy that charges you if you move stuff around in the fridge! I checked in a family of five in three rooms and they took a $2165 incidentals hold! Gives the impression they’re too focussed on money which is a shame as everything else is so good. They also charge a resort fee which they call an amenity fee, again just looks petty and a bit greedy.
Be the first to ReplyAn Extraordinary Stay
A wonderful stay at Pendry San Diego. If you choose to have a night in the town, Pendry is located at the heart of various cuisines that will have your mouth watering. Although, if you choose to stay in, Pendry will take care of every need in regards to convenience, immaculate food, and the utmost customer service.
Be the first to ReplyBest hotel in San Diego
Had an amazing stay at The Pendry this last weekend to visit friends and take in a ballgame, My room was on the 10th floor with amazing views of downtown and the condition of the hotel was immaculate. The biggest differentiator was the courtesy and professionalism of the staff, I don't think I opened a door for myself the entire visit, food and service are top notch at all of the restaurants and bars, and the pool was serene. In my opinion this is the best hotel in the SD area if you are visiting do yourself a favor and stay here.
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