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Pergola New York Yelp Reviews
Latest Reviews On Yelp
45 Reviews
0 Replys |
The food here was pretty good, as I really enjoyed the crab
The food here was pretty good, as I really enjoyed the crab cake, but the service was a bit rude as our waiter kept rushing us to order drinks and food, even though we were still waiting for one more friend. The seats were also pretty uncomfortable and overall it feels too squished.
Be the first to ReplyGarage place! The security is very corrupted! Don't
Garage place! The security is very corrupted! Don't recommend it at all! The worst!
Be the first to ReplyPergola used to be one of our favorite bars in the city.
Unfortunately, our service last night wasn't up to par with basic standards and management is clearly liable for the staffs lack of self-regulation and productivity. While the food was impeccable, the service ruined the experience. Starting with our server Maxi, who was inattentive and needed basic service reminders such as water for the table. She mentioned she needed the table back, alleging another reservation was coming while there were other open 4-tops, offering to move us to a 2-top. Consequently, management approaches us saying we don't need to close our check but less than 5 minutes later he comes back with a different messaging stating that we need to close the check before moving to the following table. After clear discomfort, we choose to move to the bar where bartender Anastasia tells us we are not allowed to take the empty seats as other guest is there, which was okay as we understand local bar rules, but her delivery was tasteless. Rolling her eyes, and using inadequate body language for a venue of this measure. Granted, at least our server was gracious to conceal her lack of attentiveness. But Anastasia clearly has dive bar skills and needs retraining. We communicated to management regarding both situations and as we work hospitality we can tell he was avoiding addressing his staff poor performance. Our entire party has worked hospitality and was willing to spend well and tip well. Sadly, impressive food and good hookah is not sufficient to run a venue.
Be the first to ReplyI made a reservation for 5 people and I showed up with 2/5
I made a reservation for 5 people and I showed up with 2/5 on time. the rest of my party was 10 min away. They gave up my table while I was waiting in the restaurant. Horrible customer service and not a way to treat customers who make reservations weeks in advance. If someone from the party is at the restaurant the table should not be given up - point blank period.
Be the first to ReplyI am compelled to share my recent experience at Pergola
I am compelled to share my recent experience at Pergola NYC, and unfortunately, it was far from the celebratory evening my law firm and I had hoped for. Al, the "manager" on duty, exhibited shocking rudeness, arrogance, and a complete lack of accommodation--behaviors we experienced even after settling a substantial bill. Our encounter left us deeply disappointed. Unfortunately, this is not an isolated incident; there are multiple lawsuits against Pergola for alleged racist practices. I implore you to research these lawsuits before choosing to dine at Pergola, especially if you're a person of color. While I am not optimistic about immediate or meaningful action from Pergola NYC or its owners about Al and the other employees, it is crucial to highlight the significance of these concerns, particularly for their black guests who, in our case, happen to be lawyers.
Be the first to ReplyI've come here 3x now.
All were amazing times. Music on point. Strong hookah. Delicious wings and fries. Properly made old fashioned cocktails. Fast service
Be the first to ReplyCame here with my gfs for girls night dinner and drinks on
Came here with my gfs for girls night dinner and drinks on a Friday night. We had reservations for 8:30pm. They do have a bouncer outside checking IDs, must be if it's after 8pm. Music bumping, hookah, tables all around. They have an upstairs which I didn't get to see since our table was downstairs. Seating is tight especially if you get the middle tables, but you make it work. It seemed to be like 2 hostess and they both were confused when we walked in as none of them asked to help us, until one of my gfs said something. Our server was nice. Food came out in a timely manner. Wings were delicious. Food was great. Lemon Chicken, Salmon and Mediterranean Pasta all Soo good. No complaints for that. Hookah is a bit pricey, you can order it anytime. They change coal frequently. We stayed at our table as long as we could. Around 11:30, server advised us the table was going to another reservation. Our bill was around $350 for 3 ladies with the hookah included. We each ordered about 3-4 drinks each as well. I will def be back for a date night with my husband!
Be the first to ReplyDelicious and the service is amazing! Nice ambiance, the
Delicious and the service is amazing! Nice ambiance, the food is very fresh they have a nice variety of hookah.
Be the first to ReplyThey need to improve their lighting especially during
They need to improve their lighting especially during dinner time , it was very Dark, you can't see the food, even with the small candles .otherwise the service was excellent
Be the first to ReplyGreat spot for bdays or group date night.
Food was actually pretty good and you must try their pergola sliders and lamb chops. They were delicious! It's a restaurant that also sells hookah so for those who loves the vibe will def love this spot. The service was great. I came here for a friend's dinner and I have to say I really did enjoy the food and atmosphere. Played good music. We did come on a Tuesday but I heard on weekends it's very lively after dinner. For cocktail the "always a yes" was a fav from the menu.
Be the first to ReplyI love Pergola.
I have been here a couple of times for different occasions and I love the food and service. They have hookah as well. It's had to find a great restaurant with hookah. Also great for birthdays.
Be the first to ReplyReally nice ambiance.
I came in from San Francisco and loved the vibe. From the music, food and hookah. The waiters can be a little more attentive as we did have to hunt them down for awhile but besides that five stars!
Be the first to ReplyMy favorite place to grab some food, drinks, and hookah.
Love coming here. Food is always good. Decently priced. Hookah always hits the spot!
Be the first to ReplyFood was great and the staff were nice and attentive.
The atmosphere was great, the music and vibe definitely made you feel like you were at a lounge in NYC on a Saturday night but while eating it would've been nice to have more light. It was super dark the whole night we had to use the flashlight on our phones to see what we were eating. Nonetheless the hookah and drinks were also great and it is NY so do expect to spend $$$
Be the first to ReplyGreat hang out spot with dim, intimate settings.
Great spot for hookah and drinks with friends. Music is not too loud, so it is a great place to have conversation and really get to know someone. Be sure to arrive on time of the reservation, as they have bouncers that are strict about timing. Great staff that help set up hookah to ensure it is flowing right. For drinks, I recommend the Jalisco Rose with Don Julio, agave, diced apples & rosemary and the Pom Pom with vodka, fresh watermelon and rosรจ.
Be the first to ReplySleek hookah long with high end furniture/vibes that allow
Sleek hookah long with high end furniture/vibes that allow it to pop-off when in the mood to smoke. $15 a drink. 5/5 stars as a night bar.
Be the first to ReplyFor starters, I've been to Pergola on numerous occasions,
For starters, I've been to Pergola on numerous occasions, for dates, for dinners, for birthdays, and it's always a great experience. Food is exceptional, vibe is A1, music is amazing, and underrated service. However, I'm specifically leaving this review for Jaylynn. She was a gem helping me with my upcoming birthday celebration. She was thorough, honest, and super helpful... like above and beyond. Thanks for your awesome service!
Be the first to ReplyNever ever encountered such rude manager! My friend forgot
Never ever encountered such rude manager! My friend forgot his ID and showed the waiter his picture ID. Later the manager came back and asked us to leave because she "spots weird zero on the picture" and said "you guys won't get by this time". Totally understand if she say that my friend can't get a drink but instead she asked the entire party to leave when two of us have PHYSICAL ID presented to the waiter. And why is she assuming that we always get pass the drinking restriction like we are underage? It's simply that one of the party member forgot his physical ID. Highly doubt that the manager has some preliminary opinions about my race.
Be the first to ReplyI was in town for birthday and found this place from Tik
I was in town for birthday and found this place from Tik Tok and read a lot of mixed reviews of good and bad but wanted to see for myself and I enjoyed it. For a appetizer I got the Pergola sliders which were like mini lamb burgers and they cooked just right and tasted fresh. For my main course I had the lobster pasta that was really good just maybe a little pricey for $39 but it as very filling and good. I got a drink as well called the Gold Fashioned a spin of a Old Fashioned with gold in it. It was made very well and strong just how I like it. Oh yea this a hookah spot as well which I'm not really into but I didn't mind being around it. The place as overall good vibes and music
Be the first to ReplyFuck this place not worth it.
.. horrible service. Avoid! Food is horrible ambiance is crap
Be the first to ReplyDefinitely a vibe , gets packed quickly.
Hookah last forever. Food is okay I had something simple. Only downfall happy hour is only at the bar. They only have 5 chairs at the bar
Be the first to ReplyThe manager Moe is very racist in addition to a tall
The manager Moe is very racist in addition to a tall Caucasian man that worked the door on 08/06/2022 at 8:30PM. I would never recommend this restaurant and I would not anyone of minority to visit. I have heard so many racist encounters about this restaurant and still gave it the benefit of the doubt until I actually experience racism at first hand myself here. Do not go if you are a minority.
Be the first to ReplyThe location is racist.
We first was not able to get in because my friend table was not large enough. Once the hostess notified the doorman to let us in, he then began to say that we was dressed casual but people after us was then allowed in who had on leggings and sneakers. Moe who is the manager came out to speak to us an then walked away.
Be the first to ReplyVery good Decor.
Good food. Great hookah. All they do is rush you out though. Don't matter if u spending over $1k at a table. The most horrible part tryna make a restaurant into a McDonald's drive thru. You come to a spot to enjoy your night especially a birthday party. Too bad.
Be the first to ReplyHad the worst experience of my life I've been crying since
Had the worst experience of my life I've been crying since this racist man really did the worst. A friend and I were coming for our reservation we tell him he says wearing Sandals aren't okay but I'm dressed nice so Ik he was just being racist then randomly tells me I'm being aggressive the says I can't come in. I was coming in for a friends birthday. This place should be disguised with themselves and this disgusting man should be fired !!!
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