Great food. Need some change I attitude to customer service - Published on Main Vancouver - Buy Reservations
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😒 3/5 - Great food. Need some change I attitude to customer service
By 👻 @Brian P, 09/26/2023 3:00 am
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Great food. Inspired flavours. Great local cuisine. Excellent combination of ingredients Service is untuned. We asked for wine with our appetizers and no one came to take our request until after the appetizers were delivered to our table. Staff walk around the room not looking at patrons and seem like they don’t want to offer service unless they are called out. I felt like we were an inconvenience. Three times we were reminded that our table was reserved by another party and we felt that we were being ejected from the restaurant. Our table was booked at 815 but we were reminded at 745 then 8 then 815 that we needed to leave. There was no one waiting at the front door and there were 4 tables of equal size to ours empty when we left. We spent over $500 for dinner for 3. This was embarrassing and left a bad taste after we had such a delicious meal. First time we’ve been back since they got a Michelin star. It will be a long time before we return Too
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