Customer Service doesnt exist - Quaglino's London - Buy Reservations
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🤮 1/5 - Customer Service doesnt exist
By 👻 @Nick J, 02/11/2022 3:00 am
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I booked a table for three on the 14th of February via Opentable for my girlfirend's Birthday.... which so happens to also be Valentine's Day so I planned way ahead.
Opentable confirmed the reservation and took cc details. I was asked to contact the restaurant for verification. I have tried calling every evening for the past 7 days. The phone just rings and rings. They dont respond to emails too. It's hard to imagine this is an expensive, reputable restaurant.
When I finally did get through I was told by the reservation MANAGER that he’s been here all the time and doesn’t know what makes wrong.
Cancelled and booked somewhere that’s worth spending money at
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