Professionalise staff to keep star - Racines Rennes - Buy Reservations
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Rennes's Best Restaurants that are most frequently booked by customers of Racines Rennes
🤢 2/5 - Professionalise staff to keep star
By 👻 @Steven J, 06/25/2022 3:00 am
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Just returned from a very long evening at Racine’s the space is beautiful and stylish the food also when it came out was tasty and elegant. Unfortunately nobody between the kitchen or waitstaff had any interest in ensuring we had a good experience. This is certainly not a feeling one should have with a Michelin stared restaurant. For example after waiting a half hour between each course the wine paring potions were so meagre we asked for a supplemental glass of wine and to leave the water bottle on the table so we wouldn’t have to wait endlessly for refills they refused to give us wine even though this is what we wanted and offered to pay. After over three hours of waiting and the entire dining room waiting for food you could see into the open kitchen where the kitchen staff were busy mopping up the floor and Turing off lights completely unprofessional. The hospitality industry has suffered but this was a terrible experience for a restaurant meant to be of a certain calibre. This is not the experience at similar restaurants in Rennes where service and food have been wonderful.
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