What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Restaurant Eckel Wien - Buy Reservations
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Restaurant Eckel Wien Reviews from The Last Year
Worth a detour - it would be nice if there were more places like this.
This is how I imagine a homely restaurant. White tablecloths and white cloth napkins. Competent, friendly, unobtrusive service in black suits, white shirts and black bow ties. Varied menu with Viennese delicacies (e.g. veal sweetbreads, poppy seed noodles, etc.) Very good dishes, not cheap, but worth the price An unreserved recommendation!
Not adequate for what is offered
Maybe it was because of Advent with lots of guests? Sat off to the side in a "side room" not particularly comfortable. Often "overlooked" by the staff. Prices very high. β¬4.30 per person for a "place setting"? In addition. Place setting included plates and cutlery - should you eat from the table? There was no amuse gueule. So why β¬4.30 - for 5 people, it was still β¬21.50? Bread for soup or starters was only available if you specifically asked for it - and then 5 small slices for 5 people. Food was good quality, but not outstanding. Price-performance ratio was really not right.
Award-winning βAustrian cooking traditionβ
After a very long time, we are back in this restaurant, which (according to the website) has "always been attributed to classic and refined Austrian cuisine". We were invited to a celebration, the table was reserved in the very beautiful dining room and beautifully laid. The menus (annual menu "Our Classics" and a special daily menu) offered a large selection. The drinks menu had an almost even larger selection, and a sommelier was also available to provide good advice. Everything that the five of us ate and drank tasted excellent, and the portions of the food were plentiful. The service was friendly and competent, and despite the restaurant being visibly full, the service was also quite quick. It was therefore an excellent culinary celebration with "Austrian cooking tradition" and also a very nice celebration with friends!
Vienna at its best
To be shown the best of Viennese cuisine in the garden of the Eckel on a warm September evening is simply a joy! The interplay of this legendary family business between the kitchen (Maria Zartl is still the assoluta in the kitchen) and the exceptionally friendly service deserves great respect! The fact that the junior boss conveys genuine hospitality with competence and warmth should be mentioned in particular - because not only the guest can feel like a king, but the entire team also seems motivated and confident. Artichoke salad (lukewarm) with fried shrimp: outstandingly good! Vitello Trotato is also premium quality. There is probably no better buttered schnitzel with fluffy mashed potatoes in Vienna! The fried veal liver was first class, but the jus was very discreet. A pinch of marjoram would have significantly enhanced the taste. Viennese mixed wort in the glass and the noble serenity of this magnificent garden will remain in our best memories for a long time. The next visit is sure to come!
great food, great service and a lovely garden
We go there far too rarely and are always very satisfied with the food on offer, the service and the location. We were served attentively and in a friendly manner, the food is really good and the price/performance ratio is right. Hopefully we'll come back soon.
Food and ambience excellent, the service unfortunately not
Still very good traditional Viennese cuisine. The atmosphere in the cosy garden is super nice. Unfortunately the service has deteriorated considerably and this should not be the case in a rather expensive restaurant.
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 𦩠@FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? π€·πΌββοΈπ€·πΌββοΈ
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Answer from π₯·π» @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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