Terrible Service! Our flight from the US to London was - Restaurant Gordon Ramsay Royal Hospital Road London - Buy Reservations
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🤮 1/5 - Terrible Service! Our flight from the US to London was
By 👻 @Dan T., 12/05/2022 3:00 am
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Terrible Service! Our flight from the US to London was cancelled last-minute due to mechanical problems, so our arrival to London was delayed over 24 hours and it meant that we would miss our dinner reservation. I called the restaurant to see if alternative arrangements could be made, but they reportedly had no availability while we were in town. As it happened though, the restaurant ended up being occupied by activists and having to shut down the night of our originally scheduled reservation, so our reservation wouldn't have been honored anyway. Despite this, they still charged me the cancellation fee of over $350. How do you get charged a cancellation fee for a reservation when the restaurant wasn't even open? I've tried for weeks now to resolve this with the restaurant via phone and email, but they're unwilling to refund me the bogus cancellation fee and have stopped returning my messages. There's no way the food is good enough to put up with such terrible service. I would recommending avoiding this place at all costs.
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