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Restaurante Akelarre | Pedro Subijana Donostia Reviews from The Last Year
Marvelous
Wonderful, thank you so much Denis and Janire, you are impressive. 😍 a real pleasure. The service, the attention, the treatment, frankly impressive!!!
Sumptuous!
With a breathtaking view of the ocean, from both the interior and the terraces, this modern building enjoys a sublime setting. As for the cuisine, it is simply magnificent and supported by impeccable service: we can only praise the Spanish staff from whom the French waiters would do well to come and take lessons. Thank you again for this moment of great gastronomy and kindness!
Not worth the price
It's not worth the price... expensive and the food left something to be desired... so much!! The view is beautiful and the place is pleasant, the service is impeccable as well...
An impressive experience
Impressive, it cannot be described any other way. The food, the wines, the views, the attention, everything is a pleasure and is taken care of with exquisite care.
Great Atmosphere
The service and atmosphere were above the clouds. One of the best Michelin experiences that I’ve ever had. The food was super fishy which is also local and I know it is super personal as well. We’ve been there in March, I cannot imagine how lovely it would be during June/July where you can sit outside and sip your champagne during sunset!
Overnight stay with dinner
We stayed in the hotel overnight and had lunch, dinner and breakfast. We were wowed from the moment we entered. The view is stunning. The architecture very modernist, and the steel staircase phenomenal. We were taken to our room on the lower second floor, and we were super impressed when we entered. It was very elegantly designed, with a superbly comfortable bed, amazing windows with views to the ocean and seamless storage with hidden doors. The staff were all super attentive and friendly. We loved the complimentary bottle of Rioja in our room. We used the spa facilities and enjoyed the steam and sauna. My only feedback is that the whirlpool jets lacked power, and the temperature was a little too cool to be totally relaxing. For dinner we had tasting menu A, and switched out a few dishes with menu B. The service was effortless and just seemed to happen flawlessly in the background. The decor was minimalist, and at night you don’t get the benefit of the sweeping ocean views, which you would do at lunchtime. There was nothing in the decor to remind me that I was in Spain or San Sebastián, it’s a very neutral palette. The food used traditional elements but I struggle to identify a stand out dish. The presentation of each dish was very creative but the tastes and flavours didn’t deliver an awesome stand out dish for me personally. There is nothing at fault it’s just personal taste I’m afraid. I would recommend going for lunch to take advantage of the views.
Marvelous
Either menu is worth it!!! Pure art!!! Everything special and unforgettable!!!! Very professional and friendly service. Finish off by drinking coffee on the terraces of the Oteiza space, a true experience
No comparison to other 3-star restaurants
This restaurant is primarily impressive due to its incomparable location on the cliffs of the Bay of Biscay, which is unfortunately the only criterion for the star rating. Once through the door, the tables are lined up close together, the restaurant is completely overcrowded on a Saturday lunchtime, any atmosphere disappears in a cacophony of increasingly loud voices and the staff are at their limit. There is no trace of the service expected of a 3-star Michelin restaurant. The champagne is served unchilled, apparently the selection of varieties is too large for the storage capacity. This is followed by a series of rather unimpressive dishes that did not leave a lasting impression in terms of taste. At some point the star chef took a quick look into the room and then disappeared back into the kitchen without even greeting a table. In our opinion, the rating of this restaurant is at best historically based, in fact it hardly meets the standard for one star, let alone three.
amazing
We arrived wet from the rain and everyone there was like family, extremely kind. And the most important, the food, was of course amazing, not a single dish disappointed
Go for the view and the lovely staff
Let me begin with the very good things. The STAFF! Wonderful, charming and delightful people. The location. It is the main reason I had picked this place. The view is spectacular. When I booked I had 8 (Michelin Rest.) options in San Sebastian, to choose from. As mentioned before I mainly chose it for the setting. I strongly suggest that you go during the day. In the night you will not get to see the panoramic view and I cannot imagine that the lighting in the evening is going to enhance your dining experience. As for the food it was underwhelming.
Nice Food
It feels like it should be given 5/5 (which I give it) because it is a 3*, but something is missing, it's a feeling that it lacks some spark. The service is very pleasant, but it is not spectacular, it is very correct, but it lacks level staging. The food is good, but you don't fall in love with it. I see the timing of the pass as very correct. When we compare it with other 3* restaurants it does not reach the top 3, it remains "tied" in fourth place. You have to innovate and add it to dishes, service and presentation. If you think about the price I don't think it corresponds to the experience. I see it as very expensive, it is not proportional. And without a doubt, the best thing is the views you have while you eat.
Slight disappointment
Great culinary experience even if sometimes not all the expected flavors were there. Beautiful, neat presentation. An attentive sommelier who took time to explain the wines presented to us. Good service until 3/4 of the meal then after a certain hour we had the unpleasant feeling of being "abandoned" for the end of the meal. We had to call on someone to get a coffee. It's a good 2 stars... maybe not 3.
Disappointing, and disappointed
My partner's birthday. Booked since August, with great enthusiasm, thinking of going to one of the “no va más” of Spanish gastronomy. Big mistake of mine, for not reading the negative, and completely accurate, comments about this restaurant. What can we do…! Privileged location, with spectacular views; all the ingredients needed for a fantastic meal; all but one, perhaps the most important, THE KITCHEN and, specifically, the two, and unique, menus they offer. In this type of restaurants, with one or more Michelin stars, the experience is very similar: very attractive dishes, with a lot of color and a lot of verbiage in the presentation of each one. It is what is popular today but, in a restaurant of this category, you cannot leave with the feeling of having been in one with fewer stars (and at half the price). As has been said in other comments, none of the dishes were up to par. Tasteless (as we told the waitress, when she became interested in it) and not at all flashy; nothing surprising and nothing to remember (except disappointment). Nothing we haven't seen/tried in other restaurants, even below them. From my point of view, charging €5.5 for a coffee, on a bill of almost €700, does not look good. The service, very good, pleasant and correct. The detail for my partner's birthday is appreciated. We missed the presence of Pedro Subijana who, while in the room, did not approach any table in our vicinity to take an interest in the food. By the way, I greeted him when he was returning from the WC, and I asked him if he could take a photo with us: he replied that “in a while, in here (indicating another room).” We were waiting there until we saw that we were alone. We paid and I became interested in the photo in question… “It can't be, Mr. Subijana is no longer here,” was the response of an employee. In short, I consider that it is a restaurant that the “Michelin” should take a look at and be stricter with their stars; From my point of view, there are some leftovers. There are restaurants, with one star, from which you leave much more satisfied. NOT TO RECOMMEND. Mr. Subijana, I would appreciate it if you or someone from your restaurant responded to my comment. Rafael Cruz Bailo
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer