Notwithstanding a recommendation from and reservation - Ristorante Frescobaldi London - Buy Reservations
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🤢 2/5 - Notwithstanding a recommendation from and reservation
By 👻 @Dan S., 05/15/2017 3:00 am
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Notwithstanding a recommendation from and reservation through one of London's 5-star hotels, the service and treatment was third world and grossly sub-standard. The manager, despite only 7 tables occupied on a Sunday evening, never found the time to approach our table a single time. Not even after a spilled glass of red wine caused glass and wine to be spread everywhere. The wine selection was great. The pastas for the first course were very good. The mains were extremely disappointing. Dover Sole was served very dry and tasteless. The Pork Chop Milanese was equally dry and flavorless. Exacerbating all were the interminable delays in service; from obtaining the attention of a disinterested waitstaff to order wine.......and then to order food....to pouring and then re-filling of our wine (which red wine, carafed, was inexplicably parked some 4-5 empty tables away)....to requesting our check, etc. And at no time throughput was the manager or even a captain to be seen. VERY VERY disappointing to have this experience. Buyer Beware.
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