This is a busy corporate type restaurant. - Ristorante Frescobaldi London - Buy Reservations
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🤮 1/5 - This is a busy corporate type restaurant.
By 👻 @Yuri V., 12/14/2016 3:00 am
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Some of the food was good. Service was slow, but it was a busy time... The issue here was an error on the bill. We were charged for two bottles of wine. This was probably not a mistake. The way the restaurant handled it - with a glib and causal/no big deal approach - was disgraceful. I tried to suggest that the purported mistake was not a casual matter, but apparently it was for the restaurant employee that handled the matter. There was no personal attention or a genuine effort to deal with the "mistake". This is unforgivable. My suggestion to the readers of my review: if you are in London and are looking for a nice Italian Restaurant, pick a different one. There are many that will treat their clients with respect.
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