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Rolf's New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
28 Reviews
0 Replys |
RUDE ....Don't waste your time!
After driving 3 hours ...checking into hotel ...heading for our 1 p.m. reservation in taxi by 12:40...Xmas in NY....arrived at restaurant at 1:05..to be rudely told by the brute at the door our table was given away. ...5 minutes people! Then asked as there were about 10 people waiting outside door as walk ins if we could do the same and if someone didn't turn up for their table could we get in, to which the boorish rude thug at the door said No, that wont happen. TRUST ME FOLKS, we ended up at the DEAD RABBIT...which although not as lavishly decorated was amazing food was incredible ..priced properly and they have also been voted as 1 of the top cocktail bars in Manhattan! I HIGHLY recommend the Dead Rabbit. And as far as people I know who had went they have since told me overpriced and not worth it....just ask to go walk in and get a picture...it all you really need.
Be the first to ReplyBig bill, bad food, bad service
Below average food. The sides had no flavor. The sauce saved the meat. Below average service. Rude and rushed service. Extremely overpriced.
Be the first to ReplyGreat experience! Don't let the negative reviews make you pass this up!
This place is unbelievable. Do your homework and book early for December reservations. Keep calling - someone will answer. After all of the negative reviews, I wasn't really sure what to expect and warned my husband, but it was an amazing experience. We had great service from the doorman to the host and a great server, Matthew! The food was just ok, but the drinks were great. You just can't beat the atmosphere. It's worth every penny. We have places in the city we live in that decorate for Christmas and it costs $75 PER PERSON to get in, there's a dress code AND you pay just as much for dinner and drinks on top of that $75 pp and it's definitely not NYC. I've read where they add gratuity, but that didn't happen with us. We also received an itemized bill, all billed correctly. I loved it. It's a must-do for NYC at Christmas time!
Be the first to ReplyChristmassy but massively overpriced
This decor is beautiful and Christmassy. However, it is tiny inside and very very busy. The drinks menu had no prices. Should have asked at that point but didn't and regretted it. Horrified to pay £60 for mulled wine and large beer!!! Toilet queue in the same place as waiting staff coming to and from kitchen. They were getting frustrated with us being in the way but there was nowhere else for us to go! Not a particularly clean toilet. Worth seeing but then the drinks were so expensive maybe not!!
Be the first to ReplyTerrible place with the rudest workers!!!
The guy at the door was EXTREMELY rude!!! I came there with my husband and a 4 year old daughter. I just wanted her to see the decorations. He was very rude from the beginning saying-move away etc. I asked him if I could just get inside for a minute to show her the inside and he said no (not in a nice way). Then I asked him to call a manager to which he said NO! I asked again and he said no. I said I would like to go inside yo the bar by myself and he blocked the door and said NO!! I said I would call the police to which he said that actually he would call the police because I was harassing him???? The worst experience ever!!! I would never go or recommend that ugly unfriendly place!!!! The guy must be fired!!
Be the first to ReplyNot going back
Standing room only. Literally they tell you where you can stand. You can’t move it’s so crowded. Drinks WAY overpriced!!!! Double $$$$ what you pay anywhere else! Not enjoyable. Decorations beautiful and creepy with dolls!
Be the first to ReplyRude staff & over priced. Avoid!
Average food, but awful for the price. Waited outside for 25 minutes in the cold when we were on time for a reservation we booked months ago! Rude staff and drinks in excess of $30+ tip. Decor is amazing, but it is a tourist trap. Avoid!
Be the first to ReplyDo not go
The food is below average, schnitzel was not properly cooked as a schnitzel but rather like a steak, different kinds of meat in the portion of Rahm schnitzel, which all of us ordered. The waiters were unfriendly and not eager to serve. The whole experience is only a waste of money.
Be the first to ReplyIt was ok
I was so excited to try this place for Christmas. Sadly I was a bit underwhelmed. First, it’s near impossible to get a reservation. Then when you get there you still have to wait. The inside is cool and gives a great Christmas vibe. But that’s kind of where it ends. The food is average. Way overpriced. I guess it would be ok to just stop in for a drink and some pictures but I wouldn’t ever spend money to eat here again. Just average.
Be the first to ReplyRolf's Bar and Restaurant
In February, 2023, I finally had the opportunity to dine at Rolf's, a German restaurant, after many years seeing an article in a major food magazine that I had cut out the and put in a file. The restaurant it's self is stunning with hundreds of Christmas and Holiday bulbs hanging from the ceiling and decorating the walls. I called to make a reservation and was told I needed to be there by 8:00 pm because they close at 9:00 pm, which I was. There were only a few tables when I arrived. I was awestruck by the beauty and excited to be surrounded by it for a great dinner. I am very familiar with authentic German food. What arrived in front of me, was maybe the worst looking and tasting plate of pure falsely German food I have ever had! In addition it was extremely overpriced for the quality with a terrible presentation. I left shortly after very disappointed with a hole in the wallet to boot.
Be the first to ReplyBeware the prices!!!
The Christmas decorations and general ambience of the place were actually very good. HOWEVER (IN BIG CAPITAL LETTERS), the prices are near vertical! $130 for 4 x drinks (two of which were small ciders) is bordering on criminal- They should be wearing masks and stripy jumpers behind the bar! This is a real shame, as it should be an incredible place to visit, esspecially at Christmas. Dont expect anyone to pick up the phone either, and read the othr TA reviews!
Be the first to ReplyRipoff sorry
Incredible prices…. Chocker. Nice decorations nothing more. Check reviews before you go here….. please do that………..
Be the first to ReplyGreat Christmas decorations, not great staff!
We went here after family recommendations but soon felt very uncomfortable by the bar staff. We entered the bar with excitement but left feeling really down. It's clear they dont want you just going in for drinks, so they make you feel unwelcome. At one point I asked where the rest room was and was ignored at first, on entering the ladies restroom I found it, dark, dingy and dirty, makes you wonder what the kitchen is like! Another couple of ladies at the bar asked for the wi fi code but the bar man would not let them have it, they wanted to find their way back to their hotel, I found this unacceptable and down right nasty. The place is grubby from the outside. The drinks were extortionate, a b?Beer and a glass of Prosecco came to over £32 we paid a lot less for much better bars in NYC, we would not go here ever again or recommend it. There is a lovely Irish Bar literally 4 minutes walk away with hundreds of christmas lights inside, this is the better place to visit. My motto is "if you don't like your job then change it" why make happy holiday makers visit unpleasant with their umhospitable manner!!
Be the first to ReplyUtter ripoff
We visited this just after Christmas as we hear the decorations were great. They were indeed quite something. Unfortunately it was booked up since September so we queued for 15 minutes for a drink in the bar. There were no prices displayed and we ordered two mulled wines and one egg nog. The queried the bill when it arrived because I saw they had charged$ 92.40 and then expected a tip. No price breakdown on the bill, just a total. Total waste of money. Don't go near the place.
Be the first to ReplyCriminals
Criminals, this place stole addtional money they decided to add to the already high bill. The food was average at best. They leave the price off the cocktail menu so the $27 mulled wine is a surprise for you at the end. You are cramed in like sadines with nowhere to put your bags or a coat. I would honestly go anywhere else.
Be the first to ReplyNo reservation = do not take kids
Beware - if you do not have a reservation kids are not allowed because the walk in line is only for the bar so no one under 21. Thankfully someone told us after 30 minutes of waiting so we didn’t stay until we got to the front!
Be the first to ReplyIT's HeavEN ,,,, seriously ,,,, a great place !
you think, why can't Rolf's be bigger ? one of the major questions of New York City. But maybe it's best this way. Probably is.
Be the first to ReplyBar is Horrible
Worst Bar Ever.. Outdated everything. OWNER Clueless. Mike is the only good thing about the place. TV's small and not clear. Other bartenders should be fired for over serving. Shocked no one got killed with how many drunk people leave there. Best thing would be for the place to be leveled and have a real owner build a real bar.
Be the first to ReplyAwful service, “meh” food
When I go out I want something more than I can make at home. Got the paprika schnitzel, looked just like my friend’s jagërschnitzel except theirs had mushrooms, mine seemed like they left the paprika out. Breading was nice, pork was ok, tbh I can pound a chop flat, bread it, and fry it for way less than $35. At least the spatzel was good with a nice, firm texture. Service was abysmal, only 2 other groups in restaurant but every phase of service took forever. Had to ask for check after waiting 20m. Bill seemed really expensive for what I got, $75 total for an entrée, 2 beers, tax and 15% tip (generous considering the service)
Be the first to ReplyTotally Rip-Off
The prices are outrageous service is terrible and food horrible. I don’t care that the place is decorated for Christmas with half the lights out. The food was so overpriced and the drink prices even worse. Do not get ripped off here!
Be the first to ReplyThe worst experience in New York
it was certainly the worst experience I have had of the 7 times I have been to New York. rude, rude attendants who treat customers like garbage. I'm surprised this didn't fail in the pandemic.
Be the first to ReplyDisappointing
Ceiling so crammed with Christmas tree decor that each object becomes indiscernible. I had expected this to be a beautiful gracious restaurant. Instead, claustrophobic: low dense ceiling and rickety wooden booths and tables jammed together in small space to seat as many as possible. And just too damn expensive for generic German items. Filled with underdressed suburban young people. Not a place NYers go to or that anyone need experience twice.
Be the first to ReplyWorth it!
It took a couple years of trying to finally get a dinner rez, but it was worth the wait. I wrote a review in 2019 that I had been calling every day for weeks and no one ever answered the phone and it just kept on ringing. This year I got a rez for a Monday evening 8pm dinner for 2ppl. Sam was great with getting me a table. Upon arrival there were 2 sets of lines (w/ rez and w/o). We all had to show proof of vax upon entering. There was a packed bar crowd and the dining area was full, as well, for a Monday evening. We had a lovely waitress from the Ukraine who was sweet, professional, & attentive. We ordered 2 specialty cocktails, a couple apps, 2 different types of schnitzel, 2 pints of beer during the meal, and a shared dessert. Everything came out great and was delicious. Keep in mind, German food is not known for its cuisine, so I'm not comparing it to French or Italian. Also, the prices were pretty high with $25 specialty drinks, but that's what you've got to do to keep the already packed crowds down. Everyone wants the IG post, but it is also lovely to enjoy the holiday season bc this place is truly a Christmas EXPLOSION and worth the wait and the $$$.
Be the first to ReplyDisappointing!
Very disappointed with this restaurant. Spent over £10 ringing the restaurant prior to my trip to make a reservation, to be told they do not accept reservations and to walk in on the day. On the day we arrived at the restaurant and the queue went back miles, we were happy to wait until we were told you were only able to go in for 1 drink, and you were not able to have dinner unless you made a reservation!!! Be warned!!
Be the first to ReplyDecorations should be reason to go here
The decorations in this tiny place are AMAZING...really puts you in the Holiday spirit. A drink at the bar would have been sufficient. The food was terrible. The duck was old and reheated. The chicken spitzel was so bland...the spatzel noodles were shells, still hard and also reheated. It's a place for atmosphere...not dining.
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