We reserved their "private room" for my sister in law's - Ruth's Chris Steak House Reno - Buy Reservations
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🤮 1/5 - We reserved their "private room" for my sister in law's
By 👻 @Bob R., 03/21/2023 3:00 am
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We reserved their "private room" for my sister in law's 40th anniversary. She and her husband drove 8 hours for the special dinner. We arrived 10 mins early and the hostess promptly informed us that another party and been given the private dining area instead. Sister in law and husband are somewhat hard of hearing thus why we had reserved the private area. Instead, we were seated at the first booth inside the restaurant, the noisest choice available. Bands, beating on drums celebrating Chinese New Year performed constantly just yards away. $100's of dollars spent on a most unenjoyable anniversary celebration. No apology. No comp. Just a nonchalant attitude of, "We gave your reservation away". By the way, steaks were delicious but couldn't overcome the horrible treatment.
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