Good but not great - Scarpetta New York - Buy Reservations
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🙂 4/5 - Good but not great
By 👻 @Raymond, 10/25/2023 3:00 am
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Where do I start. Firstly, this is one of the those places where it seems a reservation time is only ever approximate and you will in practice wait until they find you a table. We arrived a little early to be told it would be a short wait, which then became a longer wait and finally an even longer wait, it was 35 minutes after our reservation that they finally found us a table. Secondly, be prepared for a chaotic feel, largely as there will be so many people milling around waiting for their tables, just getting to the front desk was a challenge. The front of house team are incredibly polished and very skilled at saying nothing and avoiding any commitment over your table, whilst they try to (excuse the pun) keep the plates spinning. Great to be directed to the bar, but when the bar and every square inch of the front of house area are full, it doesn’t really help, even if it comes with a smile. The menu is what I’d describe as Italian high class bistro, no pizza here but finessed pasta, fish and meat options. It has a really buzzy atmosphere and was filled with noisy conversation and chatter. Service, once beyond the glitz and vagueness of the front desk, was really good.. fast, friendly, attentive. Food portions are small, but the dishes were presented beautifully and the food was very tasty. Overall, notwithstanding the wait, it was good. But here’s the thing, I prefer restaurants that do a great job but are humble and/or don’t realise how great they are. When it’s the other way round, i.e they think they are better than they really are, it just feels pretentious. A lot to be liked here, but they need to sort the front of house and remove the ambiguity. As a customer, I’d much rather hear that I’m likely to have a 30 minute wait, than to go though a silly ritual of pretending that it’s almost ready a handful of times.
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