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Selfridges London Reviews
A fall from grace
Selfridges used to mean quality. No longer the case. We found the shop to be full of unhelpful staff, unhelpful signage (way out especially), Christmas TAT and the toilets were a disgrace! There were FOUR cubicles out of order in the ladies and th
Kindness .
5/5 Thoa Tran on the Victoria Beckham beauty stand gave outstanding customer service. She talked me though the eye liners and gae some top tips & given helped me apply it . I was so happy with my purchase. Aswell Thoa helped match a foundation
The second largest store (after Harrods) in UK, this
The second largest store (after Harrods) in UK, this block-wide shop is well designed and displayed. Zara Disney at the corner has a queue, mostly of young people. It's an exclusive pop-up launch for the collection of Harry Lambert (1987-; Br
Meeting Mr. Selfridge
The second largest store (after Harrods) in UK, this block-wide shop is well designed and displayed. Zara Disney at the corner has a queue, mostly of young people. It's an exclusive pop-up launch for the collection of Harry Lambert (1987-; Br
A Masterclass in Customer Service
I don’t ordinarily review shops, particularly ones I’ve been visiting for over 25 years, however I experienced the most impressive customer service, hence the review. I was forced to visit Selfridges yesterday, as I’d made an online order and
Queue for the loo!
A 25 minute queue for the ladies toilets. Lower ground specifically. Same last time I visited. Limited number of toilets for size of the store, and even more limited by the number actually not working. The queue was perhaps 40 people long as I lef
What makes Selfridges stand out is that it often carries exclusive pieces and brand collaborations
Selfridges in London is a true landmark for shopping on Oxford Street. The location is central and easy to access, and inside you will find an impressive mix of luxury and contemporary brands covering fashion, beauty, lifestyle, and more. What makes
Selfridges Deny refund AGAIN. Beware as appears common practice
I have been after a Cartier “Love” ring for the last 25 years! My wife kindly surprised me with this for a large wedding anniversary at the end of August. Cartier didn’t have my size in stock and directed her towards their concession at Selfrid
Birthday meal Din Tai Fung in Selfridges
It was my granddaughter's 11th birthday she loves Selfridges and always wants to go to the Chinese restaurant on the fourth floor while we are there it is called Din Tai Fung. Fabulous food and always very busy. We had a lovely meal and our ser
Fab place for jellycat lovers!
We visited to do the jellycat fish & chips experience, what an amazing experience it was! staff were so friendly and fun! I must mention two members of staff diya & sourabh who were very helpful kind and understanding i suffer with mobility
Brilliant M.A.C 60 minute session with Connie
My M.A.C 60 minute make up tips appointment birthday treat with Connie was an amazing gift from my big sister 🥰 as whilst I can do a dope winged liner, I haven’t mastered getting it right with eye shadows yet🤭 Connie was so professional, pat
Thursday August 21 12:25pm, Love Selfridges but have to say
Thursday August 21 12:25pm, Love Selfridges but have to say the toilets and facilities were just way way way below what I would expect from an establishment of this level. Two of the toilets would not flush, the trash was pilled up beyond any reason
100% experience at selfridges
Day to london as treat for my son passing his theory driving test. So we went to selfridges of London as a treat. My son has never been there before. And omg he was amazed how wonderful it was. From the wonderful window displays to the wide variety o
For a first class luxury department store, this
For a first class luxury department store, this establishment had the worst restrooms you could even imagine. They were filthy, unserved, and overused with absolutely no concern by the management. This is something that does not need to be tolerated
Sales People always on phones
Although it has many stores to offer, the sales people at many of the stores sales people do not offer help or assistance even when my friend and i had been browsing for better part of 10 minutes and prefer to be on there phones, this has happened m
Upscale shopping centre
It’s a pretty good mall, you can find lots of luxury brands here, I just went here with my family to buy jellycats for my friends and I. Pretty sure the jellycat store is on the upper floor in the toys section area? Had a great time shopping and ea
Terrible experience.
Product sale scam! Few dresses were in sale. And the selling assistant assured me saying that the price is lower than it is shown. But later after I have tried and she thought I liked the dress she said that it was a mistake and the price wasn’t on
Paul Smith Selfridges: Niall stylist and clothing advisor.
Knowledge. Expertise. Professionalism. Experience. Asked the right questions. Our 2 adult children and I wondered excitedly around a daunting high end menswear floor for our 20 year old son’s 1st ‘interview/working’ suit. We chose Paul Smith
The best place to be in London .
This is the most inviting place while you are in London . The most well known store I’d the Mecca of of shopping and the food . Located on the Oxford street it is generally the attraction for most people . Food hall here are crowded . The prices ar
Expansive department store carrying a variety of high end
Expansive department store carrying a variety of high end merchandise plus food items. We went to the building containing the food hall plus shopping area for food items to take home. Highly recommend this place. Would go back again.
Unprofessional Estee Lauder Staff
I went to the Estee Lauder counter in Selfridges as I love their foundation but wanted to try something different in this hot weather. The 'consultant' demanded my email and when I declined as this is my personal data (GDPR) he said he cou
Average.
Disappointed. Too expensive for what it was. Service sucks. Will I come back? No Not worth it. The menu is not great
Absolute favorite department store in London.
The high-end individual shoe boutiques always have lots of sizes options and the newest styles. The staff is so friendly here and helpful. Favorite place to shop!
Of all the shops we visited in London, Selfridges was one
Of all the shops we visited in London, Selfridges was one of our favorites. We compared this with Liberty's, and Selfridges is a lot more lighthearted and fun, but with the same quality merchandise. My friend and I had heard of the London Jell
Loved it! I watched the PBS series about Selfridges founder
Loved it! I watched the PBS series about Selfridges founder years ago and had wanted to visit . Bought my souvenirs here and enjoyed coffee in the basement reminiscent of Marshall Fields (Macys state street )in Chicago pre-pandemic
While I loved Harrod's in London, if your goal is mostly
While I loved Harrod's in London, if your goal is mostly clothing shopping, and you are pressed for time, Selfridges is the place to be! Good selection and service was good.
Lovely, traditional store and always nice to pop in before
Lovely, traditional store and always nice to pop in before Christmas. The food section has some great choices if you're looking to make your own hamper. The layout is a little crammed so I'd recommend going when they open. The meat counter
Connect with users posting reservations for Selfridges London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Selfridges London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Selfridges London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Selfridges London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* MaternalRecord73, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* MaternalRecord73 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to MaternalRecord73 for any questions Peter may have as MaternalRecord73 user fills the bid.
3.) Finding the Reservation
* MaternalRecord73 now uses their connections at Selfridges London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If MaternalRecord73 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, MaternalRecord73 receives the $200 reward which is credited to MaternalRecord73's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Selfridges London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
