Appointment Trader
Search 
Sign In
Developers
How It Works
Get into Serafina San Juan Restaurant! 🔥
Chat
Buyer Protection
Option to Cancel
Alias Check-In
Upload Your Reservation Now
7 users watching
Serafina San Juan Restaurant Reviews
Good
Good food but it was a little pricey. Definitely still a good time but the drinks are super expensive and the food is too but tastes good.
Amazing service, food and atmosphere without breaking the bank.
So I can to this restaurant because it was recommended to us by an employee of puf hotel. I must say, this place did not disappoint. Service superb, clean, atmosphere was incredibly pleasant. Food, was a WOW! We had the goat cheese pizza with honey and I was skeptical but thr flavors worked. Pizza was Amazing. Now let me tell you about our waiter Najel, was phenomenal, service , attitude, sweetness. He had it all. Not one complain. Service makes or breaks a place. Thank you, I will be back.
While the atmosphere & vibe are really nice/fun, the food is "meh". Honestly disappointing. Fried Calamari was rubbery, the rigatoni (fyi, very all DENTE, on border of being too much so) colognes was absolutely nothing to write home about, the arugula salad was just a mound of arugula with a dusting of cheese on top and I think 4 grape tomatoes buried. Also, virtually no dressing (and we don't do excessive dressing)--we asked for additional dressing and were charged (only $1, but really?). Unfortunately, the food was really disappointing, especially considering the cost. We wanted to love it (East Coast Italian-American here!) But, no way. I'd be lying. Maybe just hit the bar for a cocktail? The spicy Rita's wew fine & staff pleasant (but no waters came, had to ask twice). **if you want a terrific Italian meal, go to Sofia in Old San Juan and eat al fresco (outside). Order the Shrimp Champagne & their old-fashioned, you won't be disappointed. Hope this helps :)
The place had nice decor, a chill vibe, and only about ten tables were filled. Promising start. Then I noticed my water glass had a chip big enough to double as a weapon. I asked for a new one and got a look like I’d insulted their country. Twenty-five minutes later, a fresh glass arrived. Progress? Oh wait… there’s more. The calamari was under seasoned and leathery. My wife ordered a simple pasta dish, but they brought out something else entirely. Sent it back. The pizza? Actually solid! And our waitress was sweet. Unfortunately, the manager wasn’t… she assumed we didn’t speak Spanish. I thought about clapping back but chose peace (a rare moment for me), paid the bill, and laughed it off with a drink elsewhere. Plenty of better spots around the immediate area this one won’t be getting a second date. I felt like we got catfished by a tinder profile photo. There’s more to say but I’ll let you read between the lines. Cheers.
Good but not great experience
Overpriced food for nice regular flavors. Tried the goat cheese pizza, pasta carbonara, lassagna, truffled fries, creme brule, chocolate dessert. Had various exotic drinks. Everything was good but not great. Service was good but not great.
Great food horrible for large gatherings
While the food and drinks were amazing the service here for larger parties lacks. My MIL and FIL recently hosted our rehearsal dinner here where a group of around 50 people attended. We had made arrangements and worked with the restaurant months in advance to host this event here and they were very aware of the amount of people attending. This being said they only allowed about two servers to our group and when we questioned if two servers would be enough they assured us that our group would be handled with care. This was not true. As the bride me and my fiance were often left u served and our orders were placed last. We also received rude remarks from the server while we did our best to try and ease the stress on them. While the food was great the experience of this restaurant needs much improvement if they plan on hosting in large events in the future!
EXCEPTIONAL START TO FINISH!!!
Slam dunk amazing experience! WOW! Group of 6 arrived and we were seated promptly. Great outdoor table, good music, great vibe. Our server Zu was phenomenal. VERY knowledgeable about the menu and ingredients. Craft cocktails were delicious. Appetizers came out promptly and were delicious. All meals were devoured. Best branzino I've ever had. The pastas were exquisite. Dessert was AMAZING! One friend still dreaming about the apple pie and the cheesecake. Did I mention how fantastic Zu was? She is a gem! I had put on our reservation that we were celebrating 40 years of friendship. Props to whomever paid attention and sent our desserts out with a giant sparkler. Made us feel loved, seen and appreciated. So glad this we found this gem for our last meal before heading home. BRAVO!
Top notch service / delicious dinner
We were not going to go due to the most recent reviews, I’m so happy we went !! The service , food , ambiance was perfect. The staff, especially Bianca, her sister and Richard, were friendly and offered many great recommendations for the remainder of our trip, which we thoroughly enjoyed. The perfect start to a perfect trip
Nice atmosphere, slow service, food ok.
Atmosphere was nice but service was slow dispute restaurant being pretty empty. Sat for a while before they took our drink order, then waited again before they took our food order, then waited another 30+ minutes with no bread served, before we received our dinner. One of the dinners was not what was ordered. They said it would take 30 minutes more for the right dish. Since we were hungry at this point, we accepted incorrect dish. Both dishes were flavorful but too heavy on the cream sauces. Left a bit disappointed.
Awful. It's not Italian. Do not come
The place looks super nice but it is horrible. Don't come, zero recommended. The prices are very high for the flavor. Everything lacked seasoning. Please do not eat. Very high prices for a simple untasty food
Not bad I guess
Music too loud, hard to talk and hear others, amateurish and slowish service, overpriced food imo, seemingly good quality food but the taste is not there, chicken was rubbery.
Great restaurant! Little expensive but great
Probably one of the best redtaurant i tried[in san juan] little expensive but great food. Located in old san juan, you need to make a reservation.
Service at this establishment was subpar.
We arrived for late dinner around 9:15pm. Our waitress didn't approach our table to bring us water/ checkin until 9:30pm. We ordered the Calamari appetizer which was decent. By 9:50 ish she returned to the table to take entree/drink orders. We ordered 2 dishes, the Limoncello Farfalle and the Chicken linguine carbonara. We tried the passion fruit mojito and basil strawberry martini. Our entrees were ordered and we continued talking and enjoying our appetizer. Several tables around us filled up with new guests and we still hadn't gotten our food. By 10:20, ALL of the tables that were seated after us had already received their food and were wondering by what what going on. Our server NEVER came over to check in with us or provide an update. By 10:30 and still having received no food, we had to ask another server to find our server and send her over. She comes at 10:33 and her excuse was " the food is taking so long tonight" and we mentioned that all the other tables seated after us received their food before us and she said it was because "they just ordered noodles and sauce" . Completely floored by her lack of care or interest in trying to remedy the situation we asked for the manager. (And I hate to be that person, but it had to be done) The Manager comes over and just listens to us and offers a free dessert to make up for terrible service. We declined as we just wanted our food. Our food arrived to our table at 10:45pm. The restaurant closes at 11. By this time all the other tables around us have cleared out and we're the only table on our side of the restaurant. They began rushing us to finish. Overall a really disappointing experience for a restaurant we had on our Must Try list for weeks before we came to PR. The server brings the bill and then stands over us to pay it immediately. The manager gave us a 20% discount. The food was fine but the service here made this experience awful. Wouldn't come back here.
Second time visiting this place and didn't disappoint.
The appetizers were served promptly and these were fresh and delicious! Each entree our group received was simply divine! I personally enjoyed the frutta di mare linguine. Plenty of seafood and pasta al dente! Delicioso!! Service was excellent. Highly recommended!
Avoid at all cost!
Place used to be good! But now that they changed the chef the food quality went down significantly. Calamari no salt on them Pizza undercooked and not the same as prior years. Pricing went up similar to Miami Beach pricing… $12 for a draft beer! Tourist pricing! Place was dirty with chickens running from table to table… would not have expected this from a place charging $10 for a bottle of water and $35 for valet parking with no parking stamp/validation. Based on the above I am not recommending nor going in the future. They are better places with much lower price point and cleanliness in town.
We had a wonderful dinner at Serafina tonight.
We had a large dinner party with diverse orders over three hours. Our waiter ,Ming, was fantastic and kept everything moving the whole time. We order some fan favorites like the prosciutto and fresh mozzarella, meatballs, Calamari, Bruschetta, and Caesar salad for appetizers. The standout for me was the calamari which were cooked perfectly and tender. For appetizers we had the surf and turf, lasagna, the clam and fruity de mare linguini, and chicken paella. All were fantastic and the filet was cooked medium to perfection. The ambiance was inviting, not too bright, they have places for an intimate setting mixed with large tables, and a bar scene that is on Ashford. You can see the liveliness of the busy street traffic with a nice cool and comfortable environment
I was excited to bring my friend from out of town here.
I ate here in 2018 several times and enjoyed the watermelon salad. However this time was a different story. Service was not good and food was below average for the price
We sat outside, our server was nice and I have no big
We sat outside, our server was nice and I have no big negatives. But I felt the music was a bit loud and the food was merely ok; both our dishes seemed very salty. There was a lot of street noise from the traffic, including loud motorcycles that seemed to come by every few minutes, so if I came back I'd probably sit inside.
Came on a Sunday for a 7:15pm rsvp.
The place was busy and there was a line to check in. We didn't wait long for our table. We sat outside. Our waitress was lovely. I ordered the surf and turf. The menu stated lobster tail but I got a claw and the lobster was tough as hell. The filet mignon was over cooked and looked like a bad cut. I've had filet mignon plenty of times before and it did not look the way it looked at this restaurant. The risotto was delicious and the highlight of my meal. I did not finish the lobster or steak and would not order it again at this place. There is no parking at this restaurant but there are parking garages in the area.
Started with burrata.
It was a good starter. The brick oven pizza was fresh and delicious. The branzino was also delicious if you're in the mood for fresh fish. The service was attentive.
Just as good as the Serafina back in NYC! Huge restaurant,
Just as good as the Serafina back in NYC! Huge restaurant, lots of seating and space, and great vibes. The drinks were great! We ordered Calamari and Penne alla Vodka (my personal favorite)! If you have tried Serafina in NYC you have to visit the one in San Juan. I mean even if you haven't had Serafina before you should totally still go here. The drinks were great and even though it was busy, the service was still excellent.
For an Italian at SJU…that's fine
Dinner for two. “Important” prices for a plate of pasta but equally important portions. I shared a portion of meatballs as an appetizer (there were 4 of them and they were very substantial). Followed by a rigatoni bolognese and a butter and sage ravioli. In Bolognese, there is a significant amount of garlic and the ravioli is not very tasty. But for being an Italian, I recommend it if you fancy a pasta dish.
Rich flavors and great ambiance.
I liked the food. Pasta looked fresh and calamari was delicious.
Great food stopped here for lunch and it was great.
We also had the mojito which was very good.
As Good As I Remembered
I dined here in 2017, and was excited to return. I was looking forward to enjoying the Farfalle Limoncello, and it was as good as I remembered! I love the outdoor dining, but the inside has a fun vibe as well. Thanks for another great meal!
Great atmosphere for a few drinks
Great spot for after-dinner drinks. We spent about 3 hours here and loved every minute of it. The restaurant was busy but not too terribly noisy. We got beers, cocktails and shots and laughed the whole evening. The bill was slightly higher than I would have guessed initially. But like my cousin said, "You don't come to Puerto Rico to save money. You come to have fun!"
good besides the fact that i got food poisoning, waitress
good besides the fact that i got food poisoning, waitress was friendly and patio was nice!
Delicious dinner
Delicious dinner, great service! Enjoyed a lovely dinner with apps and cocktails before kayaking. The service was friendly and prompt. We has Caesar salad, calamari and burrata for apps. They were all delicious. We each had a cocktail and a phenomenal pasta dish. Atmosphere is very nice, as is the location.
Great Food
This may be the most popular restaurant on Ashford Ave. Though it was crowded both times we went, they seated us (with a reservation) promptly and the service was terrific. We loved the specialty cocktails and their pizza is outstanding. We got gelato from the stand attached and the strawberry was really, really tasty. Great meals both time we went.
This is one of those restaurants that counts on its
This is one of those restaurants that counts on its location and atmosphere to draw in Tourist customers and then crank them through with no concern for their Satisfaction. Don't waste your time, pass it on by. Overpriced low quality food and rude service.. We received extremely rude service from the hostess on duty. 3/7 Around 9:30 PM. We wanted to simply rearrange our table so that my wife and I could sit next to each other while eating. And she rudely switched it back even though it made no difference to the traffic flow of the restaurant.
Absolutely delicious! Pizza and salad were extremely fresh
Absolutely delicious! Pizza and salad were extremely fresh tasting. Service was extraordinary. I highly recommend Serafina!!
Horrible service, noisy and food quality was extremely poor.
I ordered some spinach and cheese raviolis which were cold and with basically no filling. The sauce was watery.
Service was interesting.
.. it took awhile for a waiter to come to our table (though about 6-7 walked and/or congregated nearby while we waited) and once someone finally did they were giving absolutely nothing in terms of being welcoming, friendly etc. Waiters kept trying to clear our plates with food still on them while we were clearly still eating, and at one point a waiter put dirty dishes from someone else's table on our table to loudly stack a pile of dishes. The food is definitely overpriced and, based on what we had, was not that good. We ordered an arugula salad with parmesan, which came drenched in a heavy vinaigrette dressing with plasticky cheese that looked straight from the grocery store container - for a $20 salad I would expect better. Also ordered bolognese and a linguine with white wine sauce and clams - both were meh. The cocktails were fine (hard to mess up a mojito and aperol spritz) but the white wine I ordered was totally warm. Overall, it was not a good experience. Parts of it would maybe be fine at a lower price point, but when it's billed as a nice restaurant I would expect a certain level of food, service and ambiance to match what I'm paying. I would recommend going elsewhere.
Visited here for dinner while visiting Condado.
Made a reservation, which I think was the right choice since there was a line at the door when we arrived and when we were leaving as well. I had the orecchiette which was very good, it comes with spicy sausage and red pepper flakes, and was, to me pretty mildly spicy but very good! My wife had the rigatoni bolognese which was also very good and had a lot of meaty sauce with it. We both got drinks a mojito and a strawberry ginger fizz mocktail and both came very quickly and were delicious. For dessert we had the mango gelato which I thought was amazing and the tiramisu which was also very good. Our server was very nice and friendly and she was attentive, it was a pleasure! Inside the place had a cool vibe with the doors open and a breeze blowing in it was nice! The waitress said she thought it was cold but we came down in the middle of winter from NY so it was perfect to us! Would highly recommend.
The seafood, Italian, and pizzas are all delicious here.
The staff was amazing all 3 times we ate here! They're doing it right. They also had a larger selection of wine by the glass than a lot of the other restaurants in the area had. The ambiance on the patio was great! I wish I took pics of the pizza and the other meals we had with our friends.
Good food, terrible service.
Nice clean place with cool vibe and above average food, but our waitress was sub-par. Slow drink service, didn’t ask if we wanted appetizer or if we had any menu questions. We ordered drinks and asked for water which arrived 10 minutes after the drinks. Food came out promptly and hot, but waitress did not swing back to take a 2nd drink order or to check on the food. We had to ask for dessert menu and she walked away before we finished the order. Felt like we were pulling teeth to get any service from her at all. Left a 10% tip when we usually leave 25–30% for good service.
Great Italian restaurant in the Condado neighborhood.
The food is really good and the service excellent. It is family friendly but caters to adults only just as well. I had one of the best dirty vodka martinis I've had in a long time. The tuna tartar is spectacular. The pizzas are cooked in a food fired oven located outdoors. It's located on the main avenue, but that offers some unique entertainment. Highly recommended!
Awful
Do not honor reservations. Awful attitude of wait staff. Took walk-ins ahead of people with reservations. Long wait time
Good but not fantastic.
Good but not fine dining. This is a very buzzy and busy restaurant with an excellent vibe. The food is Italian but fairly average and the portions good. Service was excellent and very friendly. Ming I. Particular was great . Lucky that we booked as the queue to get into the restaurant was quite long. Locally very popular but not especially cheap.
I wanted to hate it.
It looks and feels like a tourist trap. Long lines to be seated even with reservations. It's a very busy place even on a Tuesday. But the food was really tasty. Both of our dinners were delicious. I would eat here again.
Managers and Waiters From Hell
This is a Horrible place to eat. The manager is very disrespectfu and lets her coworkers do whatever they want. Waiters don’t greet you or show any type of concern for your health. Because the my do not ask if you have any type of allergies. Food was brought cold and I was never asked did I want desert. All in all I will not come to this place ever again. I was expecting 5 star service received 0 stars. Totally disappointed 😡😡😡😡
Pizzas are ok.
, cucumber gimlet a disappointment. If ordering a stella beer, they do have a nice stella glass. Service very nice and atmosphere good.
Great food,mediocre service
Never disappoints! Service is so so but the food is great. Ben here several times,love the food,service is mediocre at best.
Over-priced food and slow service, but location is great.
We went as a group of eight for dinner on a Friday night, around 8pm. The service was slow, but this could be related to the time we went. Hostess wasn't friendly. Food was over-priced. (Again, this could be because of the location of the restaurant) Margarita pizza was good and hit the spot.
Connect with users posting reservations for Serafina San Juan Restaurant
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Serafina San Juan Restaurant. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Serafina San Juan Restaurant at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Serafina San Juan Restaurant page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FamousStation67, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* FamousStation67 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FamousStation67 for any questions Peter may have as FamousStation67 user fills the bid.
3.) Finding the Reservation
* FamousStation67 now uses their connections at Serafina San Juan Restaurant to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FamousStation67 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FamousStation67 receives the $200 reward which is credited to FamousStation67's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Serafina San Juan Restaurant!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
