My experience here was strange to say the least. - Shun Lee Palace New York - Buy Reservations
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🤮 1/5 - My experience here was strange to say the least.
By 👻 @David M., 01/20/2020 3:00 am
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I had the worst service I have ever had in New York City. The lead waiter (captain) took issue with my party from the get go-she was inpatient and unhappy with my party from the moment we were ordering. She physically pushed my friend while placing items on the table, threw our credit cards on the table after we paid, pushed my arm out of the way to place the check on the table, complained about spitting the check, and hovered over me as I signed my check, saying she wanted to make sure she got her pens back. She scrutinized our credit card slips and she came back to the table to inquire about the tip amount and complained at my percentage of tip. Taken together, our split checks came out to a hair below 19.5% of the before tax total. My portion was over 16% of the before tax portion. The service barely merited this amount. I have been treated better is far less fancy restaurants. We informed the manager, who appeared to not care and defended the waiter, saying she was one of the best they had. To add to it all, the main courses were mediocre, while the dumplings (Xiao long bao, dumplings in chili oil, and vegetable dumplings) and soups were good. Overall, there are far superior Chinese restaurants in New York, for a quarter or half of the cost of Shun Lee.
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