The 3 stars is relative to the price. - Soho Grand Hotel New York - Trade Reservations
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😒 3/5 - The 3 stars is relative to the price.
By 👻 @Trigger S., 02/25/2023 3:00 am
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I'll start with the pros, then list the cons. Pros:1. The doors guys, security guys, and check in staff are professional and friendly.2. The rooms are good looking. I stayed in a renovated room that had an electric black out shade. Cons:1. Street noise from honking cars trying to enter the Holland tunnel. On a friday this goes on literally all night from 6pm to 6am. Recommendation to the hotel - please supply some ear plugs, I would have been happy to pay for them. 2. The plumbing would vibrate loudly each time I used the shower. I was on the 11th floor.3. About 1/4 of the TV was faded out black, and I was unable to get the chrome cast to work from an ipad after following the instructions. 4. The Bar - see my other review. The experience with staff is uneven at best, without about half of the staff being rude to the point of being unprofessional. I don't know what the root cause is, but there are a million swanky bar options in NYC, and I'm not going to stay at this hotel again, unless the situation at the bar improves.
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