Its a NO for me - Sugar Factory Las Vegas - Buy Reservations
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Las Vegas's Best Restaurants that are most frequently booked by customers of Sugar Factory Las Vegas
Ranked #20 in Las Vegas's Best Restaurants.
🤮 1/5 - Its a NO for me
By 👻 @Kaleigh F, 09/07/2021 3:00 am
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I understand that Vegas just opened up a new location and that everything was still confusing but this was the WORST experience I have ever had at a restaurant. We went for my bachelorette trip and made a reservation because there were 8 of us. They weren't open at the time that my reservation was so we thought maybe we were at the wrong location. We tried to call about 40 times because the other location was a mile and a half away and we didn't want to walk there for no reason. Since we couldn't get ahold of anyone we did walk and that location was closed, so we tried to call AGAIN with no answer. We finally got back to the one that we originally went to after 3 hours of calling, walking and being hangry to them being open and multiple people standing around for us to be told that they were too busy to get to the phones. We then had the WORST service possible we didn't get our drinks for an hour and ten minutes and then our food was out 30 min after that. Our server that they gave us 2 hours in was the only reason this review isn't worse because Candi was great!
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