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دبي's Best Restaurants that are most frequently booked by customers of Sultan Saray دبي
Sultan Saray دبي Tripadvisor Reviews
Latest Reviews On Tripadvisor
19 Reviews
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Not welcoming
The staff were not welcoming , few of our requests were declined without suggesing alternatives .in ramadan dates was declined with our tea
Be the first to ReplyExcellent
I would like to express my enthusiasm for your Turkish restaurant in Dubai! It was an outstanding dining experience. From the warm welcome to the last bite, everything was perfect. The ambience of the restaurant is elegant and cozy at the same time, which makes the atmosphere really special. The service was extremely attentive and friendly, and your staff really made sure we were comfortable. Now for the food - it was simply sensational! The selection of Turkish specialties was impressive, and every dish we tried was a true taste experience. I would especially like to highlight the perfectly grilled kofta and the delicious baklava for dessert. Overall, our visit to your restaurant was an unforgettable experience, and I can't wait to come back. You definitely deserve five stars for your excellence! Thank you for a fantastic evening.
Be the first to ReplyGood food, nice atmosphere
Very nice loaction with very friendly staff. Wide variety of turkish dishes an meals, prepared very well und very tasty. A very good experience. We‘ll definitely come back on our next visit to Dubai
Be the first to ReplyDr
I ordered kunafa with cheese . The Kunafa is the worst Kunafa in the world . It came with no cheese at all and it’s dry and burned. My advice not to waist your money in this restaurant.
Be the first to ReplyDelicious Breakfast
I came here for breakfast and I love it, it was. Very delicious and the quantity was good. Good price as well, when we finished our breakfast they brought sweet as compliment. I will definitely come again and i recommend it to everyone. Thanks
Be the first to ReplyInstanbul in Dubai
It was quiet interesting place with traditional Turkish style decoration. We ordered kebab , as inclusion we offered free Airan (traditional beverage from horse milk) and fruits as desert. Very interesting decoration, for taking picture basically for insta bloggers. Briefly, this place deserve to be visited even for the once time
Be the first to ReplyLove it
Amazing food and pleasant atmosphere, Have been there for three time and I love it . Nice food presentation and show.
Be the first to ReplyThe worst Staff you can ever deal with in your life
One of the worst Customer service experience all over UAE the staff are having the worst attitude ever specially the staff at AJMAN branch, the prices are overrated comparing to the cuisines around the city even at the best places, we went as a family for Ramadan Iftar the Iftar menu at the restaurant is expensive comparing to the variety which offers you to eat nothing and you need to order more or to finish and go to eat peoper food somewhere else. The #Staff they think that they are over the customers level and they are mistreating the customers with no respect even the floor manager at AJMAN branch is the worst manager you can hire at any place offering customer service, just a guy who thinks him self that he is better than any customer setting at the restaurant, dealing with you like you are a bug if you need to be humiliated you can go there. Around Dubai there is hundreds of restaurants which is on a better quality, convenient prices and better customer service. A person who opened couple of restaurants thinks that he is controlling the trend because of the design and they can easily mistreat the customers, what they don't know that non of them knows anything about the market and restaurant management, even alot of other places are with a better design and more comfortable breeze My advice forget about this place its awaste of money, time and dignity
Be the first to ReplyOver priced for no reason
Over priced for no reason .. not worth value of money Average restaurant Good service recommends having Breakfast only
Be the first to ReplyExcellent Turkish food
I enjoyed my meal here. The food was delicious, the service was good, and the price were reasonable. I definitely recommend this restaurant.
Be the first to ReplyWorth place ever in Dubai
Worth place ever which I have been in Dubai.
So first of all regarding staff attitude to guest it's zero. Waiters they don't know how to talk with guest specially Turkish waiters and they're not respecting guest at all. We ordered starters, main course and dessert but service was zero and waiter's face was rood I don't know that it seems we need to order full menu.
And they're not cleaning tabel at all no changing cutleries at all zero service!!!
So we order tea and we waited 15 minutes just one tea!!!
And we asked from 3 waiters!!!
I need to say that restaurant not was busy to wait tea 15 minutes!!!
So regarding food it was just for 2 point.
And we asked bill so what do you think even bill we waited 15 minutes and we asked 3 times!!!
I don't know where is looking managers.
I will never recommend this place to visit.
Excellent Turkish Food!!
One of the finest turkish restaurants in town.Food,ambience and hospitality at its best.Highly recommend Sultan Saray.We are definitely going back for their shisha and grills.
Be the first to ReplySome of the most delectable Turkish Food!
loved the food & ambience at Sultan Saray! Everything from the starters, mains & desserts were great! The restaurant is a real 10/10! Their Shisha is great as well!
Be the first to ReplyGood Turkish food but let down by the overselling
Tried this Turkish restaurant for the first time based on a recommendation. The menu is extensive and the dishes are tasty, although I have had better frankly. They give you a lot of add-ons such as a small welcome lemonade, yoghurt to drink and for dessert you get fruits, pudding and Turkish delight. The decor is very nice and the presentation of the food is excellent. Where the let down is that the dining room was not cooled by AC as the doors were fully open to the outside road. This meant that it gets stuffy and quite noisy due to the cars passing by, just parallel to Sheikh Zaher. Second, the waiters try to upsell you dishes all the time, which is very annoying. He kept pushing for more dishes although we were only three persons. Of course quite some was leftover. A nice experience but I doubt we will go there again. There is better ambiance to be had elsewhere
Be the first to ReplyReview
Had dinner with my friend recently in Sultan Saray Restaurant and were amazed but not only the quality of the food, but also the service, we had a variety of cold starters and fall in love with the sea bass meal was so delicious and yummy also the desert, coffee, the delights
Bref the hall experience was amazing it is one of the best Turkish restaurants, I can’t recommend this place enough
Such a warm and welcoming environment 🙏🏻
Bad service very bad staff
If you like to see how the bad service look , enjoy and visit this restaurant , the waiter are crows. They don't know how to smile. Go there v
and enjoy with this experience
Istanbul in Dubai
I love Turkish food. So while in Dubai decided to check out Sultan Sarai on Shaikh Zayed Road. We made reservations and reached the restaurant around 8.30 PM. We were taken to our table. We ordered drinks while we decided what to eat. We ordered some salad and starters and for the main course we went for the mixed grill large platter. While we waited for the food we were served complimentary salted yogurt drink. In our part of the world it is called lassi while in middle east mire commonly as Laban. The salad was really nice and so was the mixed grill. The chops were just right and tender and so was the beef and chicken. For dessert we ordered icecream, which was a bit chewy like ice cream you get in Istanbul. We were also served complimentary fruit, some turkish delight, some fruit ‘murabba’ and black tea. Over all quality of food was very good. This restaurant is really recommended for a visit.
Be the first to ReplyDisrespectful and Arrogant Team
I am a regular customer. I invited my guests on 4th September and I reached the place before the guests arrived and placed the order. When the food was served the waiter had added a dish which we hadn't ordered. The issue is that the Sultan Saray team started arguing with me in front of my guest and interrupted our dinner 3 times. When the bill came they billed me for the dish which wasn't served but I paid as I didn't want to make an issue in front of my guest. I told your team that I will take this up with the management and then they agreed to return me the money for the overcharged item. Please understand that I usually tip the team +100 Dhs each visit so I do take care of them every time. I shared this with the Dubai Economic Department Consumer Protection and they asked me to contact the owner and inform Dubai Police. What a bad experience due to a rude team of Sultan Saray.
Be the first to ReplyVery rude staff
We were there for breakfast and they super rude, didnt allow us and telling us Dress Code!!! for a fine dinning !!!!!! What are we supposed to wear for breakfast ???
Super rude and unprofessional.
Never going there again. Dubai has tooooo many other options rather than this that do respect their customers.