Major Dissapointment - Sycamore Vino Cucina London - Buy Reservations
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🤮 1/5 - Major Dissapointment
By 👻 @Gerri, 12/03/2023 3:00 am
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Was so looking forward to visiting here based on previous reviews but was a definite let down. We had booked a table for 6:30pm on Saturday 2nd December. When we arrived we were told there were problems with their orders getting direct to the kitchen that we would have a possible one hr wait. As we had it booked we said ok and as we were being taken to our table in the restaurant end the waitress changed her mind and placed us at a table in the bar seating area. There were four of us but the seating places were only set for three and she said I’ll fix up another place setting which didn’t happen until constantly asked. The service was appalling we ordered water, cocktail, wine and glass of ice. The orders took forever to come even though we were shouting distance from the bar. We already had one bottle of water finished and had requested another and still had not got the ice from the original order. On request of the bill my daughter just quickly checked it as we had ordered chips which never came. We were being charged for 3 bottles of water even though we only had two, there were two other items on the bill not belonging to us which turned out to be the drinks for the table next to us totalling over £35. I would avoid this establishment like the plaque. It was the worst experience I have ever encountered
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