RUINED OUR ANNIVERSARY - The Beach Bar & Grill by Mauro Colagreco Dubai - Buy Reservations
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🤮 1/5 - RUINED OUR ANNIVERSARY
By 👻 @Kelsey, 10/16/2023 3:00 am
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Having a hospitality busines here are my two cents on this restaurant:- Buggy driver from the parking to restaurant was friendly and informative. 5* The Asian hostess had a bad attitude like we are invading her space or whatever the case terrible service terrible body language just doesn't need to be working there .0* It's only four tables on the outdoor seating but the two Asian gentlemen could not even deliver simple service. They were fast in clearing items off our table as if they just need us to leave and we just started the evening. Service was offered more to the other tables while we sat there like sitting ducks on holiday. Whoever is managing these staff needs to be fired ASAP. 0* Our day was made better by the gentleman STEVEN.. well spoken,polite and would constantly try to cover for his colleagues short comings. 5* We would have stayed for him to give us the service but just wasn't worth it as our Anniversary was already ruined from the moment we entered. So we finished our starters and left to go have dinner elsewhere. This place is beautiful but the floor staff is just horrible horrible horrible you need new staff there that understand what hospitality is.
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