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The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta Tripadvisor Reviews
Latest Reviews On Tripadvisor
25 Reviews
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Falling off
I use to love the cheesecake factory the last two times I been food just wasn't good I have the factory nachos and the little chicken I did have was over cooked and dry really just a bunch of chips and cheese my son had the first and fries two little pieces of fish like the got one piece and cut it in half to get two pieces and my girl got the steak tacos and each taco had one little strip of steak on each taco we was like what is the food quality good down and price going up
Be the first to ReplyVisit with family
All very good and delicious... I recommend it, the food is very good and the service is quick. There are many varieties in cuisine
Be the first to ReplyNice!
Nice place and good service. Friendly employees and we only went here for coffee and cheesecake. Wide choice and delicious flavors. It is quite a task to finish such a large piece. It's top sport, but the good flavors do help. Great restaurant.
Be the first to ReplyHorrible experience
The overall dining experience at The Cheesecake Factory has declined significantly over the past few years. The food was not good at all. I ordered the jambalaya pasta and my dish was so bland, it tasted like there was no seasoning in it. The waitress we had wasn't attentive at all. My son ordered chicken quesadillas and no type of condiments/sauces were provided so I guess they expected him to eat dry food. He asked for sour cream and salsa. We were told they didn't have salsa but had pico de gallo instead. It took forever for her to come back and when she did, she brought the pico and no sour cream. Had he waited on her to bring the sour cream, his food would have been ice cold because she actually never did bring it. It was time for us to pay and leave before she even realized she still had not brought it out. My daughter ordered the kids flatbread cheese pizza and it had a piece of hair in it. The utensils were dirty as hell. Not one time did our waitress come around and ask if we needed refills. We had to flag her down. It took forever for my kids' lemonade drinks to come out and she kept saying she was waiting on the bar to fix them. It should not take over 30 minutes to get a freaking lemonade! And had she been doing her job the way she should have, she would have offered water until they received their drinks. That was the least she could have done. Sorriest, most unattentive waitress ever. We didn't leave a tip. She didn't deserve one at all. We will not be returning. If you're thinking about dining here, don't waste your time. Take your money somewhere better. I wish we had gone with our other option. This was my wedding day and we had visitors from out of town. I hate that they had this type of experience.
Be the first to ReplyA must stop for us!
Always a must when we are in Atlanta! My kids always insist we have dinner here at least one night my go to is always the chicken Bellagio!!!
Be the first to ReplyNever disappoints
Never disappoints. My favorite restaurant is the Cheesecake Factory and they never disappoint. Despite the busyness, our food was served hot, delicious and on time. Our waiter was professional and courteous. Will definitely return.
Be the first to ReplyMelted cheese cake overcharge
Food was good and expensive. We were seated in a good spot especially since we had small kids. They had no one to work the pasta area, so we could not order pasta!๐Everything else was fine until we got our cheese cake to go. Opened it up at the car and realized several slices had melted. Since the others had already pulled off and the kids didnโtcare, it was still sugar too them, we took one slice back and manager just said he had never seen that before, but did replace. One person ordered regular cheese cake which is suppose to come with strawberries. It came with nothing Since we are leaving we ask that we get the strawberries that supposed to come with it. They brought out two. Of course she was thinking the compote. Didnโt realize until I got home and looked at the bill they had charged $8.95 for the strawberries. Called back and managers attitude was basically I should have looked at the bill before I left! Not sure if I will return to this one. We will see about the next time
Be the first to ReplyLondon, UK tourist Review
Visited yesterday afternoon and even though it was busy it didn't affect the service. Great sitting area both inside an outside, Emmett initially served me and was super helpful for me to make a good choice. Came back later and was served by Janell B and definitely made sure we were okay. Great service all through
Be the first to ReplyYou have got to be kidding me!
Went for Fathers Day. Party of 14. First downer Could not order Pasta, no one to work the area! Favorite for us! Server was nice French Toast was dry with no flavor! Try Snoozes OMG French toast, even IHOP! Ribeyes were excellent! Ordered cheesecake to go! Got to the car and ready to sneak a bite before starting home to find cheesecake had Melted! Mgr said he had never seen that. Get home and see that charged $8.95 for 2 strawberries! With a tab for those I paid for of almost $500 plus an $80 tip, that overcharged strawberry cost enraged me!
Be the first to ReplyUnwelcome and unprofessional service
We were greeted at the door by a lovely host who lead us to our table. After that it all went down hill. Although we have been to may cheesecake factory outlets we wanted to look at the extensive menu in our own time. We were a party of 4 who hadnโt seen each other for a long time so we were catching up. We ordered a drink with the waitress who didnโt introduce herself of didnโt show any interest what so ever in being there. We looked over the menu once our drinks arrived and made our order. Food arrived most of which was nice as the cheesecake factory always is but my rice was dry. I didnโt mention it as we enjoyed the company and most of the food was ok. We didnโt feel like we could complain because of the frosty reception we received. We were in the middle of the meal and had just ordered another round of drinks including wines and cocktails, when the waitress slapped the bills on the table. We hadnโt even finished our meal. She mentioned that she needs to close the table before she goes home which we thought was odd as we hadnโt finished! Is this a new thing here? We paid and left without leaving a tip which we never do as we didnโt get the usual cheesecake factory service! Worst one we have ever been to!
Be the first to ReplyWouldn't take a booking - they were 'plenty busy'
Tried twicw to book for 6/8 people - they wouldn't help overseas travellers. Apparently, they have enough business!
Be the first to Replydeserves a better location in a safer part of town
This Cheesecake Factory location is outside but attached to Lenox Square in Atlanta. This is a well-managed Cheesecake Factory. Itโs a shame that the Lenox Square area has become so unsafe that it prevents me from taking my family to this location. I recently picked up a to-go order, and everything was fine once I got to the location to place my order inside. The problem was that I tried for over 20 minutes to place the order online with no success. I wasnโt happy with hanging out in an unsafe area because the online system wasnโt working. I ordered Dynamite Shrimp, the Eggroll Sampler, Loaded Baked potato tots, and Roadside sliders Delux. The shrimp were a disappointment. The avocado eggrolls were delicious, but the rest were nothing special. I wouldnโt order either of these again. The loaded tots and the sliders were good, and I would order them again.
Be the first to ReplySmall Bites
Visit was 14 September 2022, during a business trip for dinner. Dishes were avocado eggrolls, chicken taquitos, 2 strawberry and 1 tiramisu cheesecakes. Order was a takeout and took about 20/30 minutes. The staff were pleasant and professional. It is located in Lenox Square Mall and the area is nice. It was a 5/10-minute drive from my hotel. Our meals were good and we enjoyed our CC as always. They did not have enough staff on hand for us to eat outside, so that was the reason for takeout. If back in the area again, I will return and hopefully can sit outside. I would recommend restaurant.
Be the first to ReplyWorst experience
The worst experience ever. Rude employee. Several people passed in front as he made us wait for a family member who was in the bathroom. Then he said there were no more tables available. We gave up on the restaurant.
Be the first to ReplyCheesecake Factory
This Cheesecake Factory location at Lenox Square in Atlanta is a well managed Cheesecake Factory that has everything that you expect and a little extra. I really like the location and atmosphere that they have available here. The staff here is very helpful and works hard to make sure that everything is right.
Be the first to ReplyJust average, in line with Applebees and TGIF Fridays
A pleasant environment and beautiful interior with very good service. BUT the food is very mediocre, which isn't surprising for a chain restaurant. Too many other good choices in Atlanta.
Be the first to Replyshout out to Cheesecake factory
I want to give a huge shout out to Cheesecake factory. It was my friends birthday and we initially were going to go to New York Prime. I'm from the north and never did I think in 2021 I would witness a black group being told to leave a restaurant when they hadn't done anything wrong. Cheesecake factory allowed our group of 11 to enjoy their restaurant and helped my friend have a better birthday.
Be the first to ReplyBest Food for $$
Best food & serve in whole of Atlanta itโs worth $$. The Chef is the best cook, steak fresh n juicy infact everything was so fresh
Be the first to ReplyMy favorite place
Definitely my favorite place if I want to eat someting good! I love the atmosphere and never disappointed, cheescake are not incredible but very good
Be the first to ReplyHit or Miss in terms of Service
I guess you could say that this is my โgo toโ restaurant as I eat here frequently when Iโm in Atlanta. The food is good, but I learned my lesson long ago in terms of service here. If you want a good dining experience and youโre dining alone or a couple, eat at the bar. The guys are attentive, keep it real and your food comes out quickly. For some reason, service in the main dining room here is just substandard. Every time Iโve been seated at a table, it just takes forever for someone to even come and bring the menu as well as your food after you order. I ate here a couple nights ago at the bar and service was fast, efficient and cordial, yet professional. I was in and out in less than an hour. All I can say is if youโre waiting for table service, good luck with that!
Be the first to ReplyDisappearing Cheesecakes
Typical Cheesecake Factory. Huge menu. The dish I normally get was excellent. My partners dish was great as well.
The service was great. We had a server named area. She checked regularly and on top of her job.
The reason why I didnโt give them 5 stars is because the cheesecakes were a third of their size. I was disappointed.
Bad service sub par food
Went with wife and 2 kids. Wait was 45 mins which I expected. Server was Duane which he came to us right away and back several times before we ordered. Had to look on phone so took longer to order with kids. It was busy and seems kitchen was understaffed probably. food took over 30 mins to get to us. Server seemed to disappear after we ordered. Plates were supper hot so I know they sat in the window. Food was sub par buns were soggy. 3 of us ordered salads and 2 were wrong. One was wrong salad and one had wrong dressing. Waited forever after we got food for server to come back. Finally did and just got dessert and check and was done. After being here 2hrs. Came here for the cheesecake so hope it is good when we take it home. And never one saw a manager.
Be the first to ReplyDelicious cheesecake!
Delicious cheesecake, simply delicious, we got the salted caramel one and it was to die for. I have had a regular meal at a different location and wasnโt impressed so now I stick with cheesecake at the Cheesecake Factory because they are pros at that.
Be the first to ReplyGood place to eat
Very happy with the service and food , staff is very friendly and very clean place to have your lunch , dinner
Be the first to ReplyServices is extremely poor, except at the bar.
I love the menu options, but the services is extremely horrible from hostess to never seeing your server. For some reason, i keep making the mistake of sitting down at a table. My advice go to bar, they are a lot more friendly and attentive.
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