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The Cheesecake Factory Cerritos Reviews
My boyfriend and I came for dinner to send me off on my
My boyfriend and I came for dinner to send me off on my retreat, and everything was great! I had the Crusted Chicken Romano, which was so good. It had a creamier sauce compared to a traditional marinara sauce. The chicken was crispy and thin, it was
Extremely disappointed! We got there at 5pm, not crowded at
Extremely disappointed! We got there at 5pm, not crowded at all. The service was Extremely slow. The hordouvers were brought when the food arrived and was soggy and cold. The food was also cold and one person's ordered a sandwich. They brought t
Our food was cold had them re heat them and it was still
Our food was cold had them re heat them and it was still cold I ordered the Korean chicken with brown rice , I was surprised
Went to dine in with my family for lunch today.
Food and service was great! Despite it being busy the hostess at the front desk was very nice and accommodating. I had initially requested a booth by the window and she gave me a heads up that it might take a little longer so I said wherever is fine.
This has to be the worse Cheesecake Factory.
I think I'm done with this one three bad experience in a row. Went today food took forever to come out, and when it finally came out it was cold like it was just sitting. Waitress seemed like she didn't want to be there hardly saw her. Gave
Last night, I called at 9:01 p.
m. to confirm what time last call for food was. The woman I spoke to told me I had about 40 minutes. I arrived at the restaurant at 9:28 with my party of five. When I asked for a table, Jason immediately said, "Oh no, we can't take you in.&
don't get me wrong, i could spend a week here eating every
don't get me wrong, i could spend a week here eating every type of cheesecake on the menu but the front of house staff seemed a little disorganized. on a sunday at dinner time, i was totally expecting a long wait because we didn't have a r
Not sure why the reviews are low, but I went yesterday and
Not sure why the reviews are low, but I went yesterday and everything was great. Did not get the name of our server, but he was awesome! He was patient and had a great attitude. Server answered all of my questions regarding the menu as my child is s
Super yummy food.
We ordered Peruvian bowl and the cheese dip cheeseburger for lunch. Plenty of food. We will be back. Excellent service from Michelle. .
My wife and I met at the Cheesecake Factory in Cerritos for
My wife and I met at the Cheesecake Factory in Cerritos for lunch. The experience was great. The food was very good and the service was top of the line. She had some Asian Lettuce Wraps and I had the chicken salad sandwich/soup/salad lunch. These
The food was delicious, but the service was horrible.
I didn't get any bread at all. But the guys and people who weren't black did. Actually I was here before the other guest. Instead I got over three minutes of excuses why I didn't get any. I stated I didn't want to speak to a mana
Always a great time at TCF! Had the Garlic butter shrimp,
Always a great time at TCF! Had the Garlic butter shrimp, bang bang chicken and the meatball sliders. Tiffany P. provided us with excellent service. Definitely coming back to this location.
We had an overall positive experience at this location.
It is located in a shopping mall so parking is chaotic for a dinner. We were able to manage to find a parking spot close to the restaurant and went to check in. Whoah! There was a line of about 20 people checking into the host stand to put their name
Great service, solid food, fun ambiance for groups.
Located on the side of the mall, plenty of parking. We had to wait for 15 minutes on a weekday, it's popular!
Every time we go for a special occasion our good server
Every time we go for a special occasion our good server goes on break, and the server who covers does a terrible -- lazy job. When people finish a drink or an appetizer the server should take the dishes and glasses away from the table. Letting dishes
CAUTION!!! Employee's lying to customers regarding the
CAUTION!!! Employee's lying to customers regarding the balance of your gift card! NOTICE in pics - the last four digits entered INCORRECTLY..., by accident??? I THINK NOT!! Just imagine being told you have zero balance, the employee waits until you
Always a great dining experience whether seated at a booth
Always a great dining experience whether seated at a booth or bar top. I personally always prefer the bar top because we get to catch a game and interact with the bartenders during our visit who are always pleasant. Drinks for the most part are alway
Thank you to our waitress Helen for an amazing mother
Thank you to our waitress Helen for an amazing mother daughter lunch today. We had a wonderful lunch. Helen went above and beyond and enhanced our dinning experience. We definitely look forward to our next dining experience with her.
Bad experience.
Servers take forever for simple requests, most of them seem irritated by your request. Crowded. It was obvious that they forgot a part of our order because it came out at the very end of our dinner. My food was cold, my brothers food was undercooked.
The manager Nancy & my server Kyle was so good.
The food & service was amazing... Thank you guys
Food is always a hit! My go to all the time is TexMex egg
Food is always a hit! My go to all the time is TexMex egg rolls as an appetizer and Chicken piccata as my entree with a slice of Linda's fudge cake for dessert and nice refreshing cucumber mint lemonade to wash it all down.
Cheesecake Factory is my family's usual "go-to".
They usually have great portions for the price but lately portions for the price has not been good. My daughter order the same thing all the time and yesterday my daughter Louisiana chicken pasta was a joke. They gave two small chicken. The chicken w
Obviously, the cheesecake is fire because that's what
Obviously, the cheesecake is fire because that's what they're all about but my favorite meal would have to be the meatballs. They are so delicious.
As usual the food was delicious.
I do have a problem with there curbside service that they say the offer. You have to go inside to get your order. STOP calling it curbside service.
Nephew really enjoyed his kids meals sliders and his
Nephew really enjoyed his kids meals sliders and his Shirley temple. He wanted me to wrote this review. He said he cannot wait to come back to try something else on the menu.
The food was delicious but the wait was so long and our
The food was delicious but the wait was so long and our waitress hardly came over. The ambience was okay
Today was a beautiful day.
Had to run some errands and stopped by for lunch, I'm so glad I did. The food was delicious and the atmosphere was good. I will most definitely be coming back.
Bottom line: hire more employees! Wait is waaaaay too long
Bottom line: hire more employees! Wait is waaaaay too long for what it is. There's a long wait for when they call you. Then you have to stand in the waiting area to be seated. At work I have to stand all day long. I don't want to be standing for ext
Ethan really made our experience outstanding! When we come
Ethan really made our experience outstanding! When we come back, we hope you take care of us again because we were so impressed at how well you did your job!
It was my first time at the Cerritos location, and after
It was my first time at the Cerritos location, and after having a bad experience at the HB location- I didn't really have high expectations for this restaurant. Our party of 4 checked in at 6pm on a Saturday evening and were told it would be a 30-40
I was once proud to say that I worked at The Cheesecake
I was once proud to say that I worked at The Cheesecake Factory when they were opening their first stores in OC. It is a shame how far The Cheesecake Factory has fallen. The level of service is horrific, not just at this store, but across California,
Was there last Tuesday June 4th after my son's graduation.
We didn't mind waiting one hour and forty minutes because we understand it's graduation season. But what I really hated was the disgusting dishes they expected us to eat our food off of. Our silverware was so dirty, waiter annoyingly changed them and
Friday night about 6:30 and the wait was close to an hour.
Then the wait to see a waiter was very long, then the food took a long time to come. None of the dishes were particulary good. The fried shrimp batter was hard and scratchy like Pancho, but the shrimp was fresh at least. Crab dip was okay, The chick
5 stars for the wonderful service that Lindsay G provided .
Please give her a raise !! My family loved her as she was patient with us, helpful, & knowledgable regarding the menu & food options. She is young but very mature & has amazing customer service skills. The service can easily ruin the expe
This piece of sh!t restaurant will have you waiting up to 3
This piece of sh!t restaurant will have you waiting up to 3 hours or more. Some employees get lost conversating with each other instead of addressing customer's requests for service. I can't say anything about the food because we all left as soon as
Date night with the First Laddy and dinner.
I had a great evening at the bar today, and I had some wonderful conversations with Robert and Ricardo. The service was exceptional - it seems like the team is really stepping up their game. They rolled out the red carpet and treated us wonderfully.
Yooooooooooooooo! We come here maybe like once a month
Yooooooooooooooo! We come here maybe like once a month cause its close to home and if me and family cant decide on anything else. We hate the wait and the day we came they stopped giving us those buzzer instead they asked for our number and call us w
we used to come here every year for my grandmas birthday
we used to come here every year for my grandmas birthday dinner until we had the worst experience. we were a party of 12 and of course we knew the wait was going to be a long time which we didn't mind. i believe we waited an hour and a half for a tab
Came in to eat with my family May 18th, 2024.
We had a reservation around 7pm. The waitress that took care of us was really nice but she was just not attentive and took awhile for her to come check on us and the drinks took forever to come. After waiting we were just over it and wanted to leave.
This is the first time I've been to a cheesecake.
Factory was quick with sitting, and the server was very on task of making our visit comfortable. Food was nice warm and just added the oven.
Their service is shit like you'll wait for hours lmao they
Their service is shit like you'll wait for hours lmao they gotta do better with quality and quantity and service causes. What the hell you'll just be waiting waiting waiting waiting
I'd Give A Zero If I Could.
Don't Come Here If You Have A "Big Group". They'll Tell You That You Need To Wait For The Manager, Let 10-15min Pass Then Tell You You'll Need To Wait An Hour To Be Accommodated. Meanwhile Groups Of 6 Plus Have No Problem Giving Their Name,
Honestly, my visit to Cheesecake Factory was a letdown from
Honestly, my visit to Cheesecake Factory was a letdown from start to finish. Despite being seated promptly, it felt like we were invisible to our waitress. We practically had to wave semaphore flags to get her attention for basics like bread and drin
Worst service ever.
Just ordered three slices of cheesecake to go and it took more than 30 minutes. If my husband wouldn't have said anything they will not remember my order. Erika E. who took my order forgot my order. She's been calling order for people's that been the
My boyfriend and I were celebrating an anniversary so we
My boyfriend and I were celebrating an anniversary so we decided to go to cheesecake factory. The restaurant was extremely busy so we had to opt into sitting at the bar which isn't a problem for us. When attempting to order some of the appetizers sev
Great come back after mishap at start
After a small mishap when being seated, which was promptly dealt with by the female manager. We had a fantastic server called Kristen. The food was great and the server was excellent. She was happy, chatty informative and very attentive. Really enjoy
Not A bad Spot
amazing spot staff is motivated, location was very clean. Used to work for this location and for this company Awesome Job ! 5 stars
After church we decided on eating at the Cheesecake Factory.
I was craving their buffalo blast all morning. The establishment was definitely busy but the restaurant was clean and well lite. We waited about 10-15 mins before sitting in Stephanie' section at the high tables in the bar area. She was super nice,
The frustration started with trying to order on the website.
The website doesn't support setting a quantity of items, so the three identical Kids Menu items had to be re-customized and added to the order one-by-one. After all that, the website would not function to place the order on the iOS mobile device we w
I was really looking forward to eating here I set my
I was really looking forward to eating here I set my reservation so I wouldn't have to deal with the wait time and I was let down. I wish I had not come here at all, my waitress was so inattentive and the service was bad. She didn't want to help us
Connect with users posting reservations for The Cheesecake Factory Cerritos
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with The Cheesecake Factory Cerritos. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to The Cheesecake Factory Cerritos at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the The Cheesecake Factory Cerritos page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at The Cheesecake Factory Cerritos to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at The Cheesecake Factory Cerritos!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
