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The Emerald Hour Mountain View Reviews from The Last Year
Stay longer
My only regret about staying at this hotel was that we got in late at night and only stayed one night. The rooms are great and the outdoor pool and spa a great way to unwind. We would have liked a breakfast restaurant or buffet but made do with the offerings of the cafe
Fantastically pleasurable fun time. The Front desk is really what makes this place special. The human element
I absolutely adore this hotel, it's a Fun lil joint that's world class...in my humbled opinion as one who traveled and patronizes 1k's of places. When it comes to silicon valley there's really only 3 spots The four seasons, rosewood and The Shashi😁
Enamored with Michelin status quo that tells a lot about
Enamored with Michelin status quo that tells a lot about The Emerald. Cocktail time with homies this is the place we watch the nights go by as we enjoy our martinis, palomas, and apple pie desert. Service keeps up with chic ambience. Upmarket price reflects esthetically pleasing to the senses. Appreciate every single time we come by here for a lovely night along with the great staff onsite. It speaks to the heart when comfortable meets high standard of service. We also get to watch 49ers on the screen. Entire facility is spotless and equitably right amount of decent crowd. A keeper.
Very Good
Decent hotel that was clean and close to a banquet venue I was attending at the computer history museum. The staff was friendly. My stay was very short and I didn't get to try the restaurant or bar area. I did like that parking was free and had their own garage. An extra bonus was that they had EV chargers that were also complimentary. The room was on the smaller side but still able to stretch out. Only downside was the walls were slightly thin and you could hear furniture moving around and footsteps.
Ambience was cool, food was good but very small, since its
Ambience was cool, food was good but very small, since its tapas style, prices were outrageous for cocktails. 20% auto gratuity charge is over the top. Service was pretty good although. Because of the prices I would not come back. Easy parking garage was nice also.
Excellent hotel, A++
I stay here somewhat frequently for business. Easily the best hotel I stay in for work. New and nicely appointed building. Staff are friendly and helpful. Rooms are spacious and very nice. The restaurant downstairs is incredible. My only complaint is that the TV is not very intuitive to use. I never did figure out how to just surf regular channels.
I'm a Mtn.
View local and a regular guest at T.E.H. I look forward to The Emerald Hour environment right after work on a Friday. It was 4pm and I loved having the bar to myself to read and relax. Anton (the mixologist) made me feel right at home. The Hendricks G&T with a lime wedge is simple and delicious. It's not on the menu but Anton agreed, just a few good ingredients is all that's needed for a delicious late afternoon libation. I highly recommend ordering 3-4 small plates and have them served all together. The scallops were scrumptious. It was a unique combo of 3 raw and 3 seared with light veggies and savory drizzle. About tipping: If you are annoyed by the 20% automatic tip applied to your bill, you have the option to decline that. Simply apply your own gratuity. Don't make a drama out of it. Just be fair. The menu will change next week. I'll be back with a smile on my face. Tell Anton, Marti sent you.
Birthday anniversary
I had such a great experience at this hotel everyone was extremely polite and professional top notch service. Everything was extremely nice and clean the room was cleaning service without us being pressured about it great experience great food
Great Service, Clean Facility, and Excellent location
To begin, Shashi's customer service was fantastic. All of their associates were professional, polite, and very accommodating. My wife very much appreciated not only how clean the room was but also the cleanliness of the hotel in general. We enjoyed the quality of their robes as they were very soft and luxurious. It was also pretty convenient being as close as we were from the hotel to Googleplex - literally 3minutes away. If we are ever in the area again we would definitely choose them as hosts again.
The room was spacious, but there were issues with the lights and TV spontaneously turning on during the night.
During our recent stay at the Shashi Hotel, I encountered a mix of experiences that diverged from their advertised 5-star standard. The hotel's boutique nature, with only 200 units within the Google campus, sets it apart from others, offering a unique location just a short walk from the Googleplex. Our booking process began smoothly with an early check-in and room upgrade managed through the hotel's app. However, complications arose when the app failed to provide us with our room number and mobile key. Despite proactive efforts and assistance from the upbeat front desk staff member, Evelyn, the app continued to malfunction, leading us to resort to a traditional check-in. Upon arrival, we appreciated the convenient covered parking. However, the promised room upgrade was unavailable due to a booking error, which was promptly rectified with a refund. The hotel also compensated for this inconvenience with complimentary water bottles. Unfortunately, the Broma restaurant was closed for a private event, though we had reservations for the following night. The room itself was spacious with a well-sized bathroom, though we struggled initially with the light switches and the Smart TV's streaming capabilities. The first night was particularly challenging due to the lights and TV spontaneously turning on, which we initially mistook for a ghostly encounter. This issue was later resolved by using the main switches, although the front desk's response to our phone call was less than helpful, attributing the problem to a simple need for new batteries. Our second night proved more restful after learning the correct method to power off the TV (hold the power button 3 seconds to full turn it off including its screensaver) and ensuring the recessed lighting stayed off. We also faced difficulties with the hotel's spotty WiFi, which was crucial for submitting my projects. The front desk provided access to a more reliable, secured network after explaining the ongoing network updates. On our departure day, we encountered another hiccup when our key cards failed to work before the late check-out time, requiring assistance from a cleaner to access our room. The front desk attributed this issue to a staff oversight in adjusting the key card's validity. Dining at the Broma restaurant offered a mixed experience. The food was inconsistent, though the cocktails were enjoyable. Due to the lack of nearby dining options, Broma served as a convenient, if not exceptional, choice. In summary, while Shashi Hotel demonstrates potential, it falls short of the seamless experience provided by larger, mainstream hotels. Issues that arose during our stay were addressed, but many could have been avoided with better foresight and system checks. The hotel's service and amenities were generally good, but there's room for improvement to truly align with its 5-star claim.
LOVE this hotel and 100% recommend to stay here!
Great room, friendly helpful staff & perfect location 4 mins drive to work with free parking, modern design and cute shared hot tub outside. LOVE this hotel and 100% recommend to stay here! There shouldn't be a minimum to post this review.
Hip and buzzy urban retreat
This hotel is such a surprise. Located in an urban business park setting, it features anything one might want in a luxe and relaxing stay: hip bar, fantastic restaurant, pool, fitness studio, cozy rooms with all the conveniences, and comfy beds. Stuff is friendly and accommodating, and the place buzzes with great energy.
Everything about this place is amazing.
The food, cocktails, service and ambience are brilliantly executed.
Pros -convenience being located in the hotel Cons -even for
Pros -convenience being located in the hotel Cons -even for pick up orders where you come down they automatically charge you a 20% gratuity which is ridiculous -pricey -lack of variety in the menu -burger was nothing special and chips that came with it tasted store bought
Came here for the Janet concert.
And tbh, I was a bit disappointed. First the +, service was quick. The ambiance was nice. Second, food was average. We order the some appetizers and a the Crazy thing is the 20% gratuity was already added regardless of the number in your party. But, their was a sentence on the menu that said they "would gladly removed the 20% gratuity... Seriously? Anyway would I come here again... not sure...
Emerald Hour is a little pricier, but it is worth it.
The cocktails are amazing, and the food is equally delightful.
That was the best meal we have had in a long time.
Everything was absolutely delicious! I love the Paloma and we started with chicken manchego Croquetas and boiled potatoes with a lovely sauce. Both of those were insanely good. I got the pork shank and my husband got the scallops. Both dishes were wonderful and I can't wait to go back to taste other dishes.
Mountain View's Best Restaurants that are most frequently booked by customers of The Emerald Hour Mountain View
Ranked #5 in Mountain View's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answerMaking first reservation listing
I have secured a reservation with my resy app so I need to create an alias first or how does info get changed to person buying reservation
Give the best answerNew & have q’s
I’m new too. I’m trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points “and many other things” but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? I’ve searched the app and website and can’t really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answerHow do you call from fake numbers?
How do you call places with a fake number? Does google voice work?
Give the best answerIs there a method for getting approved sales listings for phone call based reservations?
Or does everything effectively have to be done online?
Give the best answerI can’t find my purchase but my credit card has been charged - any ideas?
I can’t find my purchase but my credit card has been charged - any ideas ?
Give the best answer