Unfortunately Second Tier - The Harrods Tea Room London - Buy Reservations
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😒 3/5 - Unfortunately Second Tier
By 👻 @S J, 03/21/2023 3:00 am
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What an overall inferior experience we had at the afternoon tea rooms in Harrods. It didn’t start great as at the afternoon tea reception the hostess came across a rather rude, arrogant with no manners to greet guests and was miserable throughout. We got there for our anniversary celebration and was a little earlier than our booked time and she came across so rude saying “Come back at your booked time” despite of having 6-8 empty tables there, never before have we experienced this at any afternoon tea in London. Service was mixed and rather slow on the whole. We were seated at 3:30 and have been told by 2 waiters that they will be serving us today but it took half an hour for anything to come to our table, noting there is a one and a half hour slot. Anyways we finally got our tea at 4pm, the tray followed shortly thereafter. Sandwiches were nice especially the chicken and egg truffle. Desserts were also on the better side with the custard and chocolate items delectable. Teas were also of a good standard especially the classic and green teas. We had to repeatedly get the staff attention for top ups and new teas which makes it feel rather uncomfortable. Testament to the time it takes we received our scones at around 4.45pm. It’s like once you get the tea they don’t want to serve you again. Staff did seem rather tired and bored which was not something you expect at an afternoon tea. At the end when the beard guy came to remove the plates he literally checked our plate and almost screamed “ Oh you guys finished this as well and the cream and the jam” I mean what the hell, you pay for the food. It’s a lovely location and the atmosphere should be good, there was a pianist throughout, but overall this is a second tier afternoon tea place not even close to top tier. I personally would suggest celebrating experiences elsewhere as you won’t get the special feeling and will most likely would regret coming here. There are plenty of good afternoons teas available out there and perhaps there is a reason that this doesn’t come up on any best afternoon tea lists…
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