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🤮 1/5 - Do not attend poor hospitality!
By 👻 @Polo, 10/23/2022 3:00 am
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- [ ] Meli from hart lounge, i know I intended that u were amazing because I was Intoxicated. I woke up the morning keeping my eyes on peel for the receipt, I understood that it was complicated when I said my order, but I at least expected you to repeat the order back to me. I was upset that this happened because you had asked me intently “are you on coke” which means (without slang) are you on cocaine) I answered in shook with a no and didn’t how to reply without ruining my best friends birthday. Then you the host of our table recommend a £70 “fruity shisha” and lied about our shisha mentioning our it would be £70 when it ended up being £250 which was absolutely shocking. I didn’t realise until I checked the bill the next morning and questioned it. We waited an hour and 45 minutes for our shisha coal to be changed and it didn’t, I had to get up and ask for it be changed. Besides that service in the whole was worthless. I work in a Michelin restaurant, and no matter what guest spend I will always treat them with the same level of service and hospitality, but this place didn’t. I can keep on going but I want to keep it minimised, so please do not attend this Shisha lounge if your expecting good service to come with the price.
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