Two visits - good food, allergy-friendly options, staff uneven - The Hummus & Pita Co. New York - Buy Reservations
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🙂 4/5 - Two visits - good food, allergy-friendly options, staff uneven
By 👻 @Michael B, 09/15/2019 3:00 am
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Visited this location three times this summer...each time was very pleased with my food. Ordering was a little confusing my first visit....many yummy choices...but easier at subsequent trips. Family members have various allergies and food sensitivities...restaurant has options for GF, vegan, soy-free, etc...so was thrilled at choices for my wife and (adult) daughters. First visit at this location on 6th av, we had a question about ingredients in one of the sauces. Counter staff unable to answer, but she called the owner and returned with ingredients written down. Very thoughtful and caring. At last visit, my daughter found a hair in her hummus which was clearly not any of ours. Told staff who sent manager over. She listened intently and said she would call someone (?) and return. It was close to closing....she never returned. We didn’t push it further. Clearly my daughter will never return. I will, though....I think the hair was an aberration. Not pleased with the response, though...might be better for us to try one of the other locations next instead. Overall, good food at good prices, but our incident makes me wonder about cleanliness and the response to it, which someone identified as a manager did not seem to take seriously.
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