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The Ivy London Reviews
Delicious food in a welcoming atmosphere
We had an after matinee early dinner about 5pm - the restaurant was quite quiet when we arrived but was packed by the time we left. Our waiter was both attentive and friendly, made us feel very welcome. Food was delicious we had the pre-theatre men
Terrible service!
Absolutely awful. Booked a table for 5 for a much needed family get together. Sat right by the door, people queuing well into our table space. Music was too loud, could barely make conversation. Service very slow, first two people had finished eating
Avoid
Avoid. Bad service, wrong order, cold food, delayed food, CHAOS. 5 mains, first one out 20 minutes before the last. 2 people had finished before the next two (one being wrong order and had to be returned with more waiting). Cold chips. I did raise c
Would not return! Is this really the Original Ivy?
I rarely leave reviews, but I felt compelled to share my experience from last evening due to the consistently poor service from the moment I arrived at the reception, which was followed by an unreasonably long wait for my drinks, which set a disappoi
Services were disappointing.
We left half way through our meal because we were forgotten. Reservations made one month prior. Good ambience, horrible service. Be rich or young, otherwise forget being served.
No set menus
Our expectations of this restaurant were too high to start with. We expected more of a fine dining experience but that wasn’t the case. We had made a reservation, didn’t manage to get a table but were seated at the bar instead. Eating at the b
Good food but very disappointing service. Wouldn’t go back due to the poor customer service
Food was lovely but we were very disappointed with the service. More staff were needed as the person serving us was simultaneously trying to run the bar. All the staff were working flat out but couldn’t keep up with customer requirements. We had
Must Visit In London
Our favorite restaurant in London. Busy but staff very attentive and efficient. Food and drinks top notch!! No complaints Celebrated my partner birthday. Got a little petite four. Thank you for the experience
Lived up to it reputation
It is one of many restaurants I wanted to visit, not just for the food but for the interior too. I was wondering if I would be received with either snooty staff or jaded staff from the number of tourists they get. But on arrival the receptionist wa
Disappointing!
We were disappointed in our visit here. We booked two seats at the counter/bar. Usually we get great service at the bar and fun conversation with the bartenders. This was not the case here. The bartenders were two ladies with sour grins on their fac
Just a quick word on the Ivy, the food was excellent, the
Just a quick word on the Ivy, the food was excellent, the ambience was lovely and you couldn't find a better place for a lunch date. We showed up with no reservation and were seated quickly in a lovoely table even though it was quite busy. The b
Stalwart of London Restaurant Scene - Brilliant !
Hate to say it but .. think 16 years since we had been ! Used to follow Kevin the GM back in the day and of course he went to open the hugely successful Scotts . We live mainly Scotland and love Caprice Restaurants and use Daphnes regularly and of co
Night 1- Sitting at the bar.
Drinks are incredible. The sticky toffee pudding is the best I have ever had. Sebastian the bartender was the best. Young hostess was grand and gave us recommendations in Paris. Night 2- Reservations late. The elder hostess was snooty because we aske
The birthday experience was very frustrating and unprofessional
We booked a table for six people for a birthday celebration, but when we arrived, the staff claimed there was no booking under our name. This was extremely disappointing, especially as we had received confirmation in advance. We came for lunch hoping
Excellent British dining
A lovely dining experience for our friends from France. The art deco setting is really lovely and Paul was the perfect Maître D , professional, attentive and precise but relaxed and engaging at the same time. Cocktails at the bar each served with
The dIVY
I’ve always wanted to dine in the Ivy but always a first and last time, I’d rather eat a homeless guys toe nails. Worst fish and chips I’ve had in the long time batter was greasy, chips were awful. My wife’s Sunday roast was like a Mac
Perfection
We love The Ivy and have visited many of their establishments. However, the original on West St is our favourite. This has to be mainly down to long serving staff member, Karim. He is an absolute joy to talk to and took such good care of us, going ab
Sour service spoiled a special occasion
A special lunch for 6 friends. A birthday. The service was exceptionally slow with no apologies at any stage. Even sparkling water (not cold, had to ask for ice) took a long time (as did the ice). The food was pleasant but the service was very po
Over-priced with not great service.
We travelled from Ireland for the Coldplay concert in Wembley and chose the Ivy as we have dined at several of their branches on previous occasions - Cambridge, Oxford and Dublin. This time we felt that it was grossly over-priced and the service was
We were charged for deserts when it wasn't supposed to
We were charged for deserts when it wasn't supposed to happen. The waiter was upset we didn't have expensive drinks. The reaction was weird. Service was poor. We sat near a dirty checkout station. Overpriced food but ok. It's overall v
It's always a pleasure to dine at the Ivy on West Street.
There are a number of Ivy restaurants as part of the franchise now, but this one on west street is the original. It's a classic setting with a beautiful interior and a gorgeous bar that dominates the room. The stained glass windows create a lot
The waitress obviously discriminated Chinese people.
She didn't give any greetings or smile through out the service. She checked on other tables multiple times, but even when we want to call her, she deliberately avoided it. Very bad experience. Ruined a good day. Chinese people, don't go.
Loved Sunday brunch! Amazing food, drinks and service.
Live music was not too loud so you could still have a conversation.
The Ivy is a must when in London! everything was
The Ivy is a must when in London! everything was stunning, the décor, the vibe, the energy. It's classy without being stuffy. We started with the truffle arancini (don't skip it!) and I had the blackened cod for my main, flaky, flavour
I was disappointed compared to The Ivy's reputation, which
I was disappointed compared to The Ivy's reputation, which appears to be overblown. Service was uneven, which means not that anyone was less than gracious, just that the resto seemed short-staffed. Food was good and tasty but not extraordinary.
Restaurant was very pretty.
Everyone had somewhat of a uniform on. Bartenders wore green vests. We ate at the bar which I almost always do, but had a hard time getting the bartenders attention. He seemed to be distracted by another set of people. The food was good. I had a
I loved this place!! It was beautiful, classy, well
I loved this place!! It was beautiful, classy, well designed and most importantly the food was great! It was all high quality and fresh. Our server was kind and super attentive! One thing to keep in mind about dining in Europe is that when you reserv
While exploring Leicester Square and the market in London,
While exploring Leicester Square and the market in London, we stumbled upon The Ivy. Upon entering, we realized it was a renowned London icon favored by locals for its cool atmosphere and good food. The dishes were tasty, and the staff were attentive
Great experience
Went to the Ivy for a birthday lunch. The food was lovely as was the service. I had the tempura prawns which were cooked to perfection. I have always wanted to go to the Ivy so my expectations were fairly high. The food and service did not disappoint
Very British lunch
Really lovely spot for lunch while walking around. A bit fancy and take an outside table, as it has views of the Tower Bridge.
Beautiful interior & great food
Excellent menu and the food was delicious. Peach Bellini, the watermelon salad, and strawberries and cream dessert with merengue and gold flecks were favorites of ours. We enjoyed dinner before going to a play at the Royal Haymarket Theater. Definite
Won't rush back
Disappointing and expensive for the quality Squid served in napkins probably not the best idea Salmon and prawn burger reconstituted, funny texture The Ivy burger very average, chipped ramekin and skin on ketchup. Tasteless chips I would actually put
Disappointing
Not as good as on previous visits. Service was poor and food was very average. Even the signature dishes were disappointing. Won’t rush back, riding on it’s reputation
Nice vibe
My friend had a blond moment and made a reservation for July instead of June. But the front desk were very accommodating and made a plan and sat us at the bar. The food was good, cocktails nice but most of all there was a nice vibe in the restauran
Breakfast
A lovely visit to the Ivy for breakfast, a gorgeous setting great service and a tasty breakfast! Not as expensive as you would imagine we had the breakfast deal and it was lovely!
Nailed it!
We dined here last year. I could not get this restaurant out of my head - a lot of friends and family from U.K recommended this spot. Spot on. Service, food, timing, atmosphere nailed it.
Fish & Chips!
The fish & chips and shepherds pie were great, it was delivered fast and all of the wait staff, bartenders and hostesses were friendly. Their private label lager went well with our late lunch.
First time visit for lunch
First visit for lunch with a friend. We chose the set menu which was excellent. Service was superb from Paulina, she is such an asset to your staff and made our visit so enjoyable.
Okay
A nice restaurant which deserves three and a half stars which TripAdvisor doesn’t allow Better than average but not “very good”. All reasonably good, the food, the service.
Very good lunch with attentive waiter
Enjoyed a leisurely lunch here. Excellent waiter. Food was beautifully presented. Duck salad was superb. Scallops also good and creme brulee.
More Training Required
Our meal was good although one of our party found the chicken was over-seasoned. Wine was good and the atmosphere was very pleasant. However, our waitress let the place down. She was abrupt, unsmiling and seemed to avoid eye contact when we were clea
Fab place.
Really lovely place, very courteous staff and great food. Had a variety of dishes , some a little pricey but we knew to expect that and it was a special occasion.
Been twice. One meal ok, the next meal very good. Don’t know what to think.
Been here twice recently. The first time I came in the first week tbh I wasn’t sure whether I’d come back as it wasn’t that good. Food was ok but lacked an edge and you are paying top dollar. Second time I came it was very very nice. The pancak
Fine dining Before the Theatre!
If you are going to see The Mousetrap, can't pick a better place for dining before the show--a short walk to theatre entrance. Food was excellent and server was friendly and helpful. Reservations a must!
Howard’s Visit
Had an early dinner at the Victoria branch. Service was quick and efficient, very pleasant waiter. The food was superb all three courses, can’t wait for it to open in Bournemouth. There was a bit of a draft at times but the food was still hot. Plea
Yes, it's very good.
I had a PFL booked with some media types - one an occasionally prickly overseas journalist, the other a bit of a lefty film director. So basically your average Ivy types. We needed somewhere to chit chat that wasn't too buzzy. And drinks, if I were
Outstanding service made this a great meal and visit.......shame about the cover charge !
Special occasion meal before the Theatre. Service was excellent, attentive and professional. Food really good, varied menu and for London I felt was reasonable. We were a couple and the tables are close together. That said, luckily for the most part
Don’t miss it!
Great atmosphere; great staff Shepard pie the best …very enjoyable, we went twice. I had told them we were celebrating a birthday… a little disappointed as we were leaving.. they remembered.. but… and I saw a kid who got a beautiful display of
What a disappointment
We visited on a Friday evening and it was so disappointing. We had really looked forward to it as we don’t often get the chance to dine out in London. What a disappointment. The tables were so jammed together, they had bolsters on the seating to ke
Sad old Ivy
This restaurant is living on its old reputation . Truly disappointing which is a shame as it used to be so lovely., It has become a chain of restaurants and lost its magic , which is so sad .
Connect with users posting reservations for The Ivy London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with The Ivy London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to The Ivy London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the The Ivy London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* MaternalRecord73, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* MaternalRecord73 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to MaternalRecord73 for any questions Peter may have as MaternalRecord73 user fills the bid.
3.) Finding the Reservation
* MaternalRecord73 now uses their connections at The Ivy London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If MaternalRecord73 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, MaternalRecord73 receives the $200 reward which is credited to MaternalRecord73's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at The Ivy London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
