Food 5/5Service 1/5Ambiance 4/5Let me just start by saying - The Kitchin Edinburgh - Buy Reservations
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Edinburgh's Best Restaurants that are most frequently booked by customers of The Kitchin Edinburgh
Ranked #4 in Edinburgh's Best Restaurants.
🤢 2/5 - Food 5/5Service 1/5Ambiance 4/5Let me just start by saying
By 👻 @Chris R., 11/12/2022 3:00 am
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Food 5/5Service 1/5Ambiance 4/5Let me just start by saying the food here is incredible! We ordered one prestige menu and one standard menu to try food from both. The prestige menu food was definitely worth the extra cost with things like caviar and wagyu beef in the courses. Both menus tasted completely different from each other but equally delicious. The food was Michelin star quality food but the service was not.The service is where our meal completely fell flat. I have eaten at many Michelin starred or bib gourmand rated restaurants and they all aim for around 3-3:30 hour service time. We had a table of 4 and it took us just a few minutes shy of 5 hours for our meal. We would be sitting at an empty table 30 minutes in between courses before our next course arrived. My glass of water was only filled twice and remained empty almost the entire night - I had to ask for it to be filled. We saw almost every other table the the restaurant get seated get their food and leave before we were done. I have never encountered such a slow service before, it was definitely not worthy of a Michelin star service level. We didn't know who our waiter was because we had 4 different people wait on us throughout the night as if we weren't assigned a waiter like every other table was. I loved the food but with such a terrible service experience I cannot recommend this restaurant as there is a certain level of service quality expected with a Michelin star that was not delivered on for our group.
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