Inconsistent and Unfriendly - The Miami Beach EDITION - Trade Reservations
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🤮 1/5 - Inconsistent and Unfriendly
By 👻 @Sylvia H, 02/22/2023 3:00 am
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As a titanium member, I’ve traveled to plenty of EDITION properties and it has been a horrible experience. From the moment you step into the hotel, they know how to make you feel unwelcomed. The front desk barely acknowledges your presence, didn’t acknowledge my status, it was just an incredibly uninviting experience. I had asked to switch rooms the following day (with resistance that I wanted to actually leave the property) given the street noise and to add injury to my not so great experience, I’ve chose the breakfast over the points and was informed by the front desk I could charge it back to the room and had a 60 dollar credit and when I received my folio, the charges were there and the hotel is continuously fighting that I owe them the money because the EDITION doesn’t “offer free breakfast.” On top of that, the room wasn’t even cleaned when I came back after 4 pm and had to call to get service. I have heard from numerous people how horrible this hotel is and I decided to give it a try and they have only confirmed my worst fears about the property. For the amount of money and the fact the EDITION prides themselves on being “high end” you are better off staying at the Hilton Inn across the street.
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