Rome - Town Hall Hotel & Apartments London - Trade Reservations
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- Any Room Type
- Any Suite
- Double Room (25sqm To 30sqm 273sqft To 319sqft Queen Bed Ac)
- Edwardian Suites (Queen Bed Shower And Bathtub Street View)
- 1 Bed Suite (40sqm To 60sqm 432sqft To 646sqft Queen Bed Free)
- 2 Bedroom Suite (66sqm To 73sqm 709sqft To 784sqft 2 Queen)
- Double Room (23.7 To 30.7sqm 273sqft To 319sqft King Bed Ac)
- 82 To 95sqm (882 To 1.022sqft 2 King Beds Living Room Dining)
- 36 To 44sqm (387 To 474sqft King Bed Sitting Room Kitchenette)
- 33 To 37sqm (355 To 398sqft Uk King Bed Ac Shower And Or)
- 34 To 50sqm (366 To 538sqft King Or Twin Beds Wifi Shower And)
- 38 To 68sqm (409 To 731sqft King Or Twin Bed Shower And Bathtub)
- 60 To 87sqm (645 To 936sqft 2 King Or Twin Beds Sitting Room)
- Any Standard Room
- Edwardian Double (25 37 Sqm 269 398 Sqft Queen Bed Shower Or)
- 24 To 31sqm (258 To 333sqft Uk King Bed Ac Free Wifi Sleeps)
- 27 To 38sqm (290 To 409sqft Uk King Or Twin Bed Shower And)
- 38 To 49sqm (409 To 527sqft Uk King Bed Percy And Reed)
- 219sqm (2.357sqft King Bed Sitting Area Study Dining Area)
- Any Executive Suite
- Executive Suite (32sqm To 45sqm 247sqft To 480sqft Queen Bed)
- Executive One Bedroom Suite (38sqm To 69sqm 407sqft To 741sqft)
- Any Family Room
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Town Hall Hotel & Apartments London Reviews from The Last Year
Exceptional stay.
My partner and I stayed here in the start of march, he was the one that booked it and I can confidently say that service at the reception was outstanding, receptionist Mo was phenomenal was service created a great atmosphere for the hotel and was so friendly and warm, helped us with our bags! Will definitely visit again.
Lovely space
We booked several one bedroom suites for family attending a wedding. We had a lovely, efficient and warm welcome from reception staff. The rooms were a decent size, warm and comfortable. Lovely bed linen and good sized bath towels. Great to have a coffee machine, kettle, fridge etc in the room. Overall the facilities were good. The older family members struggled with bath/shower controls which were not labelled and also with the low sofa. We all found it a bit annoying that the small hanging space provided wasn’t wide enough to accommodate coat hangers unless the wardrobe door was left ajar. We were surprised to find 10% added to our bar bill and also thought the hotel were cheeky to add a daily service charge on to the bill, which I asked to be removed, having paid handsomely for the rooms already. Overall a very comfortable stay.
Great venue, great staff!
I visited the hotel March 1st with my parents for some lunch. My mum used to work at the town hall when she was younger, and her grandad was mayor of Bethnal Green, so she was thrilled to see they still had his photo up on the wall and his name on the plaque. The staff were great and were very welcoming of us to have a look around. One member of staff in particular who served us lunch, who had told us he’d only been working there for a month was absolutely fantastic, he gave us a very in depth tour of the hall and chambers and was very enthusiastic and passionate about his job. We didn’t get his name but he served us lunch in the lounge just next to the chambers at around 12:30ish, he had short dark hair and glasses. If management are reading this, give this man a raise! We loved our visit!
Unlikely to return, definitely wouldn't recommend.
Hotel felt a bit unorganised. Booked via a 3rd party for a rate that was more cost-effective than going direct. I dropped the property’s instagram a DM with some questions and when I got no response after a couple of days, I emailed using the address that was on the website. Sadly, got no response here, and I did attempt a single call once but it went unanswered. Arrived at 2:50pm and told to take a seat for 10 minutes to be able to check-in at 3pm, only to be told at 3pm that our room requires us to wait a further 20 minutes until its actually ready. There were discounts in the elevator on offer for Silk Weaver bar for guests staying, but despite advising the barman that we were staying we were still charged full amount. The room (101) was spacious, a bit shabby around the edges - particularly the ceilings and the shower/wet room didn’t drain very well, so you could only shower for a quick period otherwise it would overflow into the main room. The lamp was also a bit shoddy. I think there are better properties around London to spend your money with where the service puts the guest at the centre of all they do.
Basement room with dumpster view but without functional drains and toilet
Very disappointed on my second visit to this hotel. I was given a basement room with a view of a wall and the dumpster. Freezing cold with the heating set to 16°C and not easily coming on at night. Shower and toilet drains not working, which was disgusting. I raised these issues with reception and was told someone would come to fix the issues, but this never happened. When I asked to change the room they wanted to charge me extra for this = absurd. Overall I would say this would be okay for £100 in a Travelodge but not for a “5 star hotel” often charging above £400 per night. Being a Marriott elite member also gets you very little as the staff tried charging me for a late checkout. A lady from housekeeping came knocking on my door in the morning multiple times (!) to ask if I was checking out which was bizarre. I do like the area of the hotel and liked the room I was given on my first visit many years ago. However the current situation here is such that I would not recommend this hotel to anyone. The hotel also ignores my complaint with regards to the abysmal stay and offers nothing but "complimentary breakfast on your next visit". I will definitely never be coming back to this dilapidated place.
Hidden gem with amazing facilities
What a hidden gem of a hotel. We had the perfect one night stay for our anniversary — everything was absolutely amazing. I had booked a standard double room but we were put in a one bedroom suite (LG06). The suite was immaculate. Very spacious and had everything you could need for a stay and a lovely bathroom. Beds are ridiculously comfy and we both slept so well. Facilities are great too - the pool is lovely and open from 6am - 12am so could go for a late night swim. Gym has peloton bikes and is very well equipped. The facilities were very quiet — we had the pool and gym to ourselves in the evening and in the morning. Bar and restaurant looked amazing although we didn’t have time to test them out but will definitely do so next time. Staff are lovely and friendly and all the hotel building and decor is absolutely stunning. I don’t know why this place isn’t busier! Thank you so much for a perfect stay, we will definitely be coming back.
Underwhelmed .
I was disappointed by this hotel. As a Marriott Loyalty member there was no greeting and no complimentary drink or points. Staff were friendly but looked unsure of themselves. When we arrived in the room it was freezing inside. The air con was not working. The front desk responded quickly and a guy came and told us it was broken. He turned on a wall electric heater which had been unplugged. The pillows were as hard as concrete blocks and as we had arrived late I slept on them. Sore neck the next morning. Went to get a drink in the bar and it was an odd place. Has access from the street also but there was a strange mood in the place with only a couple of punters inside. The surrounding area has a lot of shuttered shops and looks like it needs regeneration. Near enough to Cambridge Heath overground station if public transport required.
London's Best Hotels that are most frequently booked by customers of Town Hall Hotel & Apartments London
By 👻 @DistinguishedCredit27, 05/07/2024 3:25 pm
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Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
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