Horrible horrible horrible - made a reservation a month ago did not honor our reservation - don’t go there horrible - XO Taco Syracuse - Buy Reservations
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🤮 1/5 - Horrible horrible horrible - made a reservation a month ago did not honor our reservation - don’t go there horrible
By 👻 @Clare Ann S, 02/27/2022 3:00 am
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I want to warn you how horrible the customer service is - the young manager is rude and has no idea what customer service actually means - made a reservation for 10 people four weeks prior but once we got there we only had 8 actually going to be joining us because the other two got stuck home because of storm and so once we told the manager she would not sit us - she said all 10 had to be at the table or we won’t be put on a waiting list because they only take reservations for 10 or more people - we tried to explain
1- we were not told when we called over the phone and made the reservation that it had to be 10 - actually what I was told is that time during the day wouldn’t be crowded
2- we asked if we could buy two individuals lunch so we could sit
3- we told the manager our daughters had to be back at their dorms in an hour and we would be a quick turn around
4- we were polite and tried everthing we could to convince the manager to please sit us as the table was literally available and waiting for us to sit down -
5- we have been here only three times and while the food is good the staff never look happy and don’t at all go out of their way to show any interest at all
If you want to be treated poorly this is your place
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