Awful awful awful..... - Zuma Las Vegas - Buy Reservations
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🤮 1/5 - Awful awful awful.....
By 👻 @Laura W, 11/12/2022 3:00 am
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2am and I couldn't sleep and realized it was because I was so upset by our dinner here. Where to begin. First and foremost, we specified that my son had a peanut allergy both on the reservation and in person with our server. When the dessert came, we asked again just in case and lo and behold, there was an item with peanuts in it that noone told us about until we asked. Very dangerous and very careless of them!!! Infuriatingly so, given the well known dangers of peanut allergies. Secondly, after spending 200+ per person, we all left hungry and unsatisfied. To clarify, my husband and I came here last year for omakase and we loved it and raved about it. We brought our kids and a friend and her son this year to enjoy the experience with us. The quality of the food is good but the quantity and portion control was just awful. For example, Last year sushi sashimi course, 2 slices 2 pieces per person. This year was 1 slice 1 sushi per person. Last year, two of us shared a large peice of black cod. This year, SIX of us shared 2 peices about the same size. Same thing with the rib eye steak. 6 people sharing a tiny portion when last year, 2 of us shared a slightly smaller portion. Truffle mushroom course was made and served in the same size pot and same total portion for 2 people last year as 6 people this year. And so on and so on. They have INCREASED their prices but DECREASED their portions. What a rip off. Timing of the courses was all over the place as well. Some courses came out fast and all together and then there were long periods of time between other courses. It was a good 20 to 25 mins before we got our last dessert course. Bizarre. Icing on the cake...... I specified that we were there to celebrate a birthday and they completely did nothing. No birthday message whatsoever. Whatever. We were already displeased by the time we got the check only to find out they charged us $6 plus another $6 for the one sprite my son ordered. We had asked for a "refill" on the skinny small glass of 90% ice and 10% sprite he got, and got charged $6 for it. Honestly??? The food was good but no matter how good, when you leave hungry after spending 200+ per person, it leaves a bad taste in your mouth. I can see that the owners managers don't really even care about their customers bc they haven't responded to any of the negative reviews on here. I doubt they'll see or care about this but needed to warn everyone. Such a disappointment.
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