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Booked 1 times by Zuma Miami customers.
Ranked #51 in Miami's Best Restaurants.
Zuma Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
31 Reviews
0 Replys |
Best service in Miami
Alexa who served us at the bar made the experience! Professional, friendly, cool! We didn’t feel rushed, delicious recommendations on food, cocktails and wine. Really knows the menus. Everything was timely. Jose was equally excellent. It was the perfect date night, and the deep house music tracks was they cherry on top. Looking forward to dining again.
Be the first to ReplyGreat dinner
We came to Zuma on our first night in Miami and were not disappointed. Good service, very tasty food and drinks. We’ll be back!
Be the first to ReplyVery expensive
Food was amazing, as were the cocktails. Service wasnt that great. They kept pressuring for us to leave even though we were ordering tonnes of food and wine. Music gets louder and louder to the point you have to leave. Very expensive
Be the first to ReplySHADY BUSINESS | BE AWARE OF ADDED GRATUITY
I spent this week on business in Miami staying at the Kimpton Epic. I dined every night at the hotel's restaurant, Zuma. Over 5 nights I spent nearly $700 as a solo diner. Only two of those night did I order alcohol. As a former server at some of the best fine dining restaurants in San Francsico, I never tip less than 20% for the hard working staff who work in the restaurant industry. It was only tonight, on the last night of my stay, that I caught at the bottom of my check that a 20% service charge is automatically included for all diners. Not just in the dining room, but at the bar having a cocktail or at the sushi bar. Clearly this was my responsibility for not looking more closely at the bill. But the fact that after a week NO ONE on the staff pointed out that the gratuity was included is unconscionable to me. I know that more restaurants are adding a gratuity to ensure that their workers are taken care of, though this is still rare in Los Angeles where I live. But most are much more explicit about making clients aware of it. Taking the time to write this review isn't about the money for me. The success of any business is built on trust, transparency and integrity. I may have enjoyed the dining experience at Zuma. But I find the trustworthiness and integrity of the organization sorely lacking. And more than anything, I wonder HOW MANY OTHER PEOPLE WHO DON'T NOTICE THE ADDED GRATUITY ARE DOUBLE TIPPING WITHOUT BEING AWARE OF IT.
Be the first to ReplyTerrible Customer Service
Terrible experience. We had reservations for Monday night at 8. We were shown to a high top table in the loud bar. We asked if we somehow booked wrong, and we were told no. I asked for a table in the dining room. I was told that the high top table 6 feet from the bar WAS in the dining room. Obviously not. We were then told we could wait at the bar…..where there were no seats. The 3 hostesses were more interested in their conversation than customer service. We won’t be back.
Be the first to ReplyTop Place in Miami!
Awesome place with outstanding Asian cuisine and extraordinary service. We really enjoyed the extravagant atmosphere and the delicious food. Highly recommendable!
Be the first to ReplyBest Japanese restaurant in town!
Never been to the Miami location; as expected amazing food and ambiance. Even if the restaurant was really busy the service was excellent.
Be the first to ReplyItalian’s Saturday night in Miami
Everything was perfect like our Italian Franciacorta, really great staff and atmosphere all around… Mariano was the plus 😉
Be the first to Replyalways the best
wherever in the world go to Zuma ! the quality is constant and is fantastic ! The best Japanese restaurant anywhere .
Be the first to ReplyTerrible experience
The service was very bad, with long waiting time and unprofessional staff. The quality is average. Highly non recommended.
Be the first to ReplyThe best meal of our Miami visit ...
My husband and I booked Zuma for our anniversary this year during a trip to Miami and we were so glad that we did. It was exceptional. I bring a very large group to Zuma every year for a private dinner and they always do a fabulous job and this dinner for two didn't disappoint. We got a great table outside on the terrace and it was a magical evening. The food was spectacular and the service impeccable. The manager took the time to stop by and wish us a happy anniversary and they delivered a special dessert to us to help us celebrate. It's pricey but so worth it. Don't drive to this resto tho, parking is a scene -- take an Uber and enjoy!
Be the first to ReplyFood amazing, wait time between starters and main was nearly 1 hour
When we arrived last night the lady on the door asked if we wanted to sit outside or inside, we choose outside as it was warmer and she asked us to wait just outside the door leading to the table area for around 5 minutes (which was slightly annoying). We ordered, tuna and salmon tatare, black cod, yellow tail sushi-mi, chicken skewer, vegetarian rolls, spinach and a few other dishes with the cheesecake for dessert (see photos). We also ordered two mocktails. The bill came to around USD 350. The food was delicious and I would have given 5 stars but the black cod and veggie rolls took around 1 hour to arrive after the starters, so we sat there waiting and waiting and when we asked where the dishes were the waiter said the cod takes time to cook. . (really does it!!) and why didn't he mention this before and the vegetarian sushi rolls did not come out. Just be honest and say you forgot its no problem everyone makes mistakes. Mocktails were pretty tasteless too, both of ours weren't great. Thanks to Charlotte for assisting us with our bill and for giving us her details so we could book Zuma another time easily, All in all a fantastic meal apart from the long long wait between starters and main course, otherwise it would have been 5 stars.
Be the first to ReplyAwesooooome food
Bit on Pricey side but worth one a year trip like Valentine. We have great sushi and steak at the restaurant love the location and outdoor experience.
Be the first to ReplyThe best in Miami!
Still our favorite in Miami (together with La Petit Maison owned by the same group). Fantastic food, fantastic service, the best passion fruit martini’s😀. The wine list is also stunningly good. From theirBordeaux’s (including Le Pin and Petrus), to Chave’s Hermitage’s, to Spain’s Pingus and Vega Sicilia; very very good.
Be the first to ReplySunday Brunch DISAPPOINTMENT
Regrettably , for the first time in years , we've been disappointed. Our waiter was missing most of the time and we had to ask to other waiters passing by , for our food and drinks several times. One of our guests had to wait over 30 minutes for her main course (while we were already having the dessert) . Empty plates were sitting on our table for some time while waiters and bussers where passing by without considering to take it away. All this , while TWO men , assumingly "managers" were using their time joking and playing with cellphones with absolutely no control of the floor and service to guests. Food was as usual the best (even though , the variety was more limited than usual) , beside the "new" dessert that was not up to par with the "classic" and , the "micro-portions" of main courses. Please , rise the price again , but give us back the incomparable experience we've always had. (05/29/2022 - 14;00hours -brunch)
Be the first to ReplyWe love it
Food is amazing and staff is always very friendly. We have never had a bad meal, nor a bad experience here.
Be the first to ReplyWonderful meal in Zuma Miami
What a fantastic experience, everything about this restaurant is amazing. Great location and the restaurant looks stunning. We arrived and were immediately felt welcomed and seated quickly. Jonathon our server was the highlight, he offered a great insight to the courses and offered different wines for each course we had. We opted to choose our own courses and were surprised how full we were after, there is a chef choice menu which also looked fabulous but is a lot of courses!!! Oh and the cocktails were also fabulous Whilst this place isn’t cheap, the experience and food made this one of our highlight of an amazing trip to Miami.
Be the first to ReplyWorst. F1. Experience. Ever.
You know i don’t complain unless you spend $250 a head to skip a Ferrari event bc you advertise in all the F1 stuff as having an “epic party.” Meager plates, no place to sit, ugly people with no where else to go. Truly awful experience. Avoid.
Be the first to ReplyLively place, good food and people (boat) watching
Had dinner outside right by the Miami River on a Sunday evening (passover). It was quite lively and many party boats drove up and down the canal. Attentive service and very good food up to the standard you would expect from Zuma. Can recommend the typical Zuma chocolate dessert, which is not on the menue.
Be the first to ReplyService charge scam
The food and service was great. What I didn’t care for was how the waiter pretended that the service charge was not his tip. He said the restaurant charges a service charge insulating he does not get it and said whatever extra you give “goes to me for my services, well my tip”. A service charge goes directly to the servers. they have to split it Amongst each other but every single bill in the entire place gets this same service charge, whether they provide great or subpar service so the servers do not get stiff. We gave him extra but afterwards I felt scammed by him. It’s actually a disgusting practice. Why do it? Why be greedy when they are already getting 20 percent.
Be the first to ReplyVery rude doorman
Our family visited this restaurant and upon entering with our four kids the doorman made a rude and snide comment with regards to our attire. The adults were dressed smart casual and the kids - well they are kids, shorts and tshirts. The comment was back handed and unnecessary - especially coming from someone in a terribly fitted baby blue suit with matching baby blue suede shoes - his outfit should be an embarrassment to this establishment, he looks ridiculous. His comment ruined our whole visit.
Be the first to ReplyAmazing Brunch
The setting is gorgeous whether inside or on the riverside patio. Nice decor and furnishings. The all inclusive brunch has many drink options including French champagne, mimosas, Bloody Mary, sake etc. Food options include sushi, sashimi, oysters, shrimp, skewers, pork bao buns and many other hot items. The ‘main’ that we chose was beef tenderloin and it was delicious. Desert tray was a nice treat with sorbets, fruit and 2 cakes. Service was very good and friendly. They are quite ridged with the two hour sitting, so time your enjoyment accordingly.
Be the first to ReplyNice
We really like this place! The view is amazing. The food and cocktails are very good as well. Overall is a great restaurant.
Be the first to ReplyTop food
Zuma is always a guarantee of quality. I usually go to the one in london and occasionally in other cities. This was the first time in Miami. Top food, good service, nice location, cool DJ playing.
Be the first to ReplyInsulted by the GM
Having had a lovely dinner at Zuma in London, I was eager to have my family experience it in Miami before heading out on a Christmas sailing trip.
Having stayed at the Epic Hotel a half a dozen times or more, I asked their concierge to book our reservation for us. It was confirmed via phone by a member of the Zuma team the next day. I mentioned that we were traveling with my 5 year old nephew and my two elderly parents and would be grateful for prompt seating upon arrival.
Our reservation was for 7pm. We arrived 10 min prior and were told we had to wait. Then, out of the blue the MOD/GM comes up and begins to insult us in a VERY condescending and assumptive manner re: the dress code (two members of my family were wearing designer sandals that didn’t meet their dress code and my brother in law had high end shorts on). We were beyond insulted in her delivery and her tone. Not to mention the fact that we were about to spend close to a thousand dollars dining with them and that many many other patrons appeared to be in violation as well.
I let her know that ZERO people in the booking process of the 3 we spoke with mentioned the dress code and she would be better served to not be so assumptive and condescending when addressing a guest.
The only reason I am giving Zuma two stars after this experience is that our waiter (Lucas) was lovely/very attentive and the food was decent while not super impressive given my experience with Zuma in London.