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🤢 2/5 - This was a birthday dinner for my fiancé and the service
By 👻 @Erica M., 03/20/2023 3:00 am
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This was a birthday dinner for my fiancé and the service was shockingly disappointing. I ordered a cocktail when they took our appetizer and dinner order. I had to flag two different staff down to check on my drink. Well after apps were done, our waiter, who made my drink recommendation to begin with, stops by and says, "I heard you ordered a Vida Cure?" I tell him that I ordered a while ago and he turns in frustration to go get it. Similarly with our soda orders, they offered my fiancé a refill and it took forever to get it back. I ordered us two gelatos and while I appreciate that they immediately brought one out with a candle for him, I finally got mine when he was done with his. And every time our server finally did come check on us, he literally would not look at us. He spoke at the air above us, scanning the room. When they cleared the apps, they took my fork and it was difficult to flag anyone down, someone finally that I was looking for something. For the price point, the coordination and service should have been much better. I was embarrassed. I still ended up leaving a 20% tip because this seems like a problem with the front of the house and I did not want to penalize the folks working hard in the back of the house because while the service left a lot to be desired, the food was amazing.
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