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Five Guys South Kensington London Reviews from The Last Year
Rude manager , violent , DO NOT COME HERE.
There was a general manager there who hit me really hard for putting sprite into a water cup when she could have said it kindly. The general manager ruined my experience here , don’t come to this place go to another five guys Becuase the general manager is extremely rude and violent, she also threatened me that they would call the police if I didn’t leave for putting sprite into a water cup. I do not recommend. Horrible experience.
Restaurant quality
The beef burger was delicious! I chose lettuce, tomato, onion, pickles with mustard and relish and they all tasted fresh and healthy. The meat was juicy and sweet. I thought Diet Coke at £4.95 was too expensive - ok, it was unlimited refill, but I'd rather if they had regular size drink with less price as I am not a big soft drink drinker. The buns get soggy because it's wrapped in a foil, but it does make it easier to eat, it's less messy. I do wish if they supplied knife so that you can cut it in half. The decor was obviously pop art Andy Warhol style, but did look a bit like warehouse. I personally perfer Eds' decor which looks gorgeous and fun.
Not what I expected
Down stairs, with an out of order lift and being handicapped made for a difficult visit. The order was wrong and the staff were too hurried to care but the lead made everything right when I said something. The Burger was great and so were the chips, but the Milkshakes were more like slushy Chocolate milk.
Not great
Burger was only okay, very expensive and to be honest the restaurant seating area could do with a good clean, was disapointed as my last five guys experience in birmingham was on another level. Shame.
A cellar (basement) avoid it
Fast food is slower than a restaurant. The one from South Ken. it's a hot and smelly packed cellar. But you come for the sandwiches, right? 10 pounds for a soggy cheeseburger sandwich crushed in foil, the vegetarian with burnt vegetables and soggy the same. Amazing but McDonald's is maybe better. Yes, but everyone votes for it, of course it's in, everyone even talks about it on the internet and wikip. Not to mention famous people Eddy S did an article in a street newspaper. In short, typical place on the internet, all chatter, nothing concrete. The anonymous fast food restaurants on the surface are better, at least on the street there is less of a fried and greasy smell.
Terrible
I couldn’t eat the veggie option which was basically a soggy mess of a bun, mushrooms, onion, and peppers. The first bite was so bad I couldn’t eat anymore. Fries were nice. If you don’t eat meat then just have fries because you’ll be wasting your money otherwise. Or Better still go somewhere else.