we arrived at the hotel on Friday 29 March at 3. - Four Seasons Hotel Chicago - Trade Reservations
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🤮 1/5 - we arrived at the hotel on Friday 29 March at 3.
By 👻 @Ahmed Allouache .., 04/03/2024 3:00 am
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45pm, we were told to wait in the lobby for 45 minutes as room was not ready, after 80 minutes wait in the lobby and no text from the check in desk, we enquired if our room was ready, we were told to wait longer. We were going to opera that night and time was getting very close to be able to change and head there. After getting upset, we were offered another room with city view instead of lake view as booked and were promised financial compensation by the Manager. When we checked out, we were charged the full price of the reservation. The next day, we went to have breakfast in the hotel, after waiting for 45 minutes waiting for a simple order that did not require any cooking that did not seem to be coming , we walked away and went to a local place for breakfast instead
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