Too expensive for such poor and impersonal service - HIDE London - Buy Reservations
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😒 3/5 - Too expensive for such poor and impersonal service
By 👻 @Ali O, 03/17/2024 3:00 am
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We booked this a month in advance to celebrate a new job and we were really excited. We booked in for 11am on a Sunday morning for breakfast/brunch. When we arrived, it was immediately apparently that they were very short staffed. It took us 5 minutes to be seen and seated. Once we were at our table, we were ignored for another 5 minutes, and I had to flag someone down to ask for menus. We eventually ordered our food and drinks, conscious that breakfast service was ending at 11:30. Our food arrived within 5 minutes (which was great). Our drinks however, (coffee, juices) arrived after we’d totally finished our food. Very little in the way of apology. The food was fine, but the service is really poor and impersonal. Lots of people around us left while we were eating, and none of the tables were cleaned for ages, which we thought was odd. It’s a very very expensive breakfast place, and I honestly think you could get much better service and better food for a quarter of the price elsewhere.
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