Can I give it zero stars? Never again! I was so excited to - Moloko Miami - Buy Reservations
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Miami Beach's Best Restaurants that are most frequently booked by customers of Moloko Miami
Ranked #14 in Miami Beach's Best Restaurants.
🤮 1/5 - Can I give it zero stars? Never again! I was so excited to
By 👻 @Erica G., 06/29/2014 3:00 am
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Can I give it zero stars? Never again! I was so excited to try this place out. I purchased the groupon and was so excited to try some place new in midtown. My friend was sitting outside when I arrived at 11:05 on a Saturday morning. We waited for about 30 min and since no one came to the table we went inside to place our order to be told by the server that she would be right with us. She said she would take our order at the table but they were short staffed. (Not an excuse!) So we placed both beverage and food order. 30 min later we still had not recieved our water or coffee. I went to the counter willing to take our water to the table myself and she said she would take it. And we waited. As we sat outside there was a bee nest dropping things on to us (gross!) so moved inside. It was as if we were arriving for the first time. Finally by 12:30 we had received both food and drink. One coffee order was wrong. And we had to ask 2x for utensils. When we wanted more coffee we had to find our server to ask for it. Mind you this place is not that big. One of my friends had ordered a salad and was asked "what do you want on it?" And my friend responded "what it says on the menu", seriously???I asked to speak to the manager and was told he was cooking but would be with me as soon as he could. So a young man came over and apologized and said he would make it right. We spent $52 before tax and tip-bc we still tipped despite the horrendous service we received. In my opinion, the manager didn't really make anything right and I don't think we should've paid for anything and I should request a refund from groupon. The food was not all that either but it was cheap. This place was not super busy so I'm not sure what the issues were. When we were leaving our server was sitting at the bar eating bacon very comfortably. I'm so sorry your customer got in the way of you watching the World Cup. I will never recommend this place and I will never be back here again. If they plan to succeed they need to revamp their management asap.
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