Had a reservation at 6:15pm but messed up the timing. - Omakase Takeya Chicago - Buy Reservations
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🤮 1/5 - Had a reservation at 6:15pm but messed up the timing.
By 👻 @Mingting X., 11/26/2022 3:00 am
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When I realized and called at 6:50pm, was not allowed to come in even though I still had 40 minutes left in my reservation. No rescheduling, no standby waiting, no future credits at all. $200 just disappeared for nothing. Was told "this is standard policy it is your fault that you missed it"Not saying being late was not my fault. They just enforced their policy and did nothing wrong. It's just the altitude I got from the phone was so disturbing. So transactional and no empathy at all when I was upset. Can't believe they offer zero help. All I can say is never miss the grace period if you book here.
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